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BizReport | Blogs & Content archives December 25, 2018

Expert: How brands can embrace interactive experience to improve engagement

This holiday season has shown that online and mobile shopping is a key factor for spending amongst consumers, but many brands and merchants continue to struggle with online engagement. We asked an expert with The Tylt how brands can get... >>

BizReport | Ecommerce archives April 02, 2015

Survey: Viewing experience tops winning team

When it comes to the NCAA Men's Basketball Tournament - aka March Madness - the viewing experience is more important to most viewers than...well, anything. Including whether their team wins or loses. ... >>

BizReport | Advertising archives August 27, 2014

Top 3 tips to better personalize online campaigns

The promise of Big Data was that if the marketer could gather and analyze enough information, he/she could receive major insights into how to improve your business. The problem was that once the insights were gained, marketers and retailers found... >>

BizReport | Ecommerce archives June 12, 2014

Top 5 tips to improve online experiences

To consistently deliver meaningful, relevant customer experiences, brands must understand not only what the shopper is looking for, but what they may have purchased last week and how this purchase will ease their situation. And that is made more difficult... >>

BizReport | Ecommerce archives September 05, 2013

94% of businesses find digital experience replay tool effective

Today, customer satisfaction and online experience are the "lifeblood of businesses". Yet nearly three-quarters (73%) do not know the reasons why visitors to their website leave without converting, according to a new whitepaper from IBM Tealeaf.... >>

BizReport | Ecommerce archives June 19, 2013

Younger B2B buyers' online purchase behavior ignored by suppliers

New research from the Acquity Group reveals that suppliers' websites aren't capable of handling the evolving demands of younger B2B buyers. ... >>

BizReport | Ecommerce archives January 09, 2013

Quality product images on retail websites can improve return rates

A survey by UK-based online imaging specialists, SpinMe, reveals the top tool for driving sales, and reducing returns, is 360 spin and 3D imaging. ... >>

BizReport | Advertising archives August 03, 2011

Funding round, platform releases encourage online businesses

As consumers continue spending more time online and less time with newspapers and television, brands are trying new ways of engaging those users where they 'live'. Thus far, most are hanging out on social networks or playing games, areas where... >>

BizReport | Internet February 24, 2010

Consumers psychologically affected by bad online experiences

Recent research has found that problems with online transactions and slow-loading websites cause consumers to walk away. New research has found that poor performing websites may also be causing consumers psychological distress, too.... >>

BizReport | Research archives April 28, 2009

ForeSee Results: Good online experience paramount for non-profits

If there was ever a time that non-profits needed to smarten up their web presence it's now, as many struggle to keep their heads above water in a choppy economy. ... >>

BizReport | Ecommerce archives April 02, 2009

Study: Online travel sites not living up to expectations

EasyJet.com and Lastminute.com are among several large online travel websites that are failing to meet customer expectations, according to new research by Global Reviews. But even some of the top-rated sites in the survey barely managed to scrape through. ... >>

BizReport | Ecommerce archives January 12, 2009

Ecommerce challenge: make online shopping an experience

As many etailers found over the Christmas holidays, consumers shopped more online but spent less money. As the economy around the globe continues to be tight, many etailers wonder what they can do to keep consumers returning. ... >>

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