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BizReport | Mobile Marketing March 30, 2014

Survey: Mobile shoppers want live chat

It is accepted that mobile shoppers are extremely in-market - as in ready to buy tickets or a dress or visit a coffee shop at that moment. But new data out from Contact Solutions gives us new insight into what... >>

BizReport | Mobile Marketing March 27, 2014

Mobile releases to up the engagement factor

Two releases into the mobile space this week are geared toward customer engagement, pushing the experience factor to the next level for many brands.... >>

BizReport | Mobile Marketing March 24, 2014

Study: People shopping more - from work

Hey, bosses, think you know what employees are doing on those long lunches, coffee breaks...or even what that screen was he just shut down when you walked by? Chances are they aren't on Facebook or IMing with home. Chances are... >>

BizReport | Mobile Marketing March 14, 2014

Studies: Mobiles want local data, authentication needs help

More and more consumers are looking to mobile for their next purchase - and that includes mobile users who are shopping locally. ... >>

BizReport | Ecommerce February 20, 2014

Ecomm up 8% since New Year's

Chalk one up to the e- and m-commerce spaces: they are growing while the rest of retail is slipping slightly. According to new data out from Custora, overall retail is down for the first month in 2014 while ecommerce and... >>

BizReport | Blogs & Content February 19, 2014

InMobi: Mobiles consuming 6 hours of media each day

Don't look to personal computers or desktops for the bulk of content consumption any longer. According to new data out from InMobi mobile devices are where people are devouring social media, entertainment and gaming content - to the tune of... >>

BizReport | Ecommerce February 11, 2014

Reports: Retailers need better customer service, mobile solutions

Customer service and customer experience. The same thing? Not really, but some of the same elements are there. Unfortunately according to a new report customer service is falling for many retailers.... >>

BizReport | Ecommerce February 04, 2014

Accenture: More shoppers plan to buy in-store

Shoppers may be referring to smartphones and tablets as they shop, but according to new data out from Accenture, there is a core group of shoppers who will make more actual purchases online. ... >>

BizReport | Mobile Marketing January 15, 2014

Report: Nearly $16 billion in m:commerce lost over 2013 holidays

The 2013 holiday season has been written down as a success for most etailers and brands. According to comScore the total online spend surpassed $46 billion; the National Retail Federation lists the overall spend at just over $601 billion. But,... >>

BizReport | Mobile Marketing January 10, 2014

US Moms say smartphones as important as wallets

Moms in the 21st century aren't just buying groceries. They're checking prices, looking for coupons and staying in touch with family. In fact, according to new data out from Kensington, mobile moms say their smartphones are nearly as important as... >>

BizReport | Ecommerce January 09, 2014

Survey: Shoppers want simple and mobile

Already data is pouring in from the 2013 holiday shopping season - from the increased number of people shopping via mobile, using mobile in-store to facilitate purchases and how shoppers are engaging with coupons and deals. The big takeaway: today's... >>

BizReport | Research January 08, 2014

Study: Moms prefer national chains, not specialty shops

When it comes to feeding the family, moms are more likely to hit the local WalMart or Kroger than Whole Foods or Trader Joe's. That according to new data out from Placed; the data also shows most moms are flipping... >>

BizReport | Ecommerce December 24, 2013

Ecommerce heads strong into Christmas Week

The billion dollar days keep adding up. According to the latest data from comScore for the first time ever in a week-long period, 5 individual days reached the $1 billion mark. There have now been 10 $1 billion days during... >>

BizReport | Mobile Marketing December 20, 2013

Reports: MCommerce up 35%, are tablets taking over?

Two new reports out in the mobile space may make retailers take a harder look at mobile commerce in the New Year. Because, as mobile becomes more prevalent for content consumption it also becomes more important for social networking, shopping... >>

BizReport | Mobile Marketing December 18, 2013

Top 3 mobile tips for 2014

Three individual days have surpassed the $1 billion mark so far during the 2013 holiday rush: Black Friday ($1.19b), Cyber Monday ($1.735b) and Green Monday ($1.4b). A growing portion of the 'online' spend is coming from mobiles this year, a... >>

BizReport | Mobile Marketing December 17, 2013

How deep linking content can drive commerce

Deeplinking lets advertisers increase the value of the users that they already have by driving downstream engagement and purchases. This means that advertisers are able to continue to profitably acquire new users while having confidence that they will pay off... >>

BizReport | Mobile Marketing December 16, 2013

Brands: You need deep links for mobile success

Deep linking isn't a new concept in the online space, but in the mobile space deep linking hasn't seen as much play. According to one expert, deep linking product ads for mobile apps can greatly enhance mobile content and advertising.... >>

BizReport | Blogs & Content November 15, 2013

Expert: Create a better mobile experience

In its 2013 online holiday sales forecast, Shop.org expects online sales in November and December to grow between 13-15 percent over last holiday season to as much as $82 billion (Shop.org, 2013). LivePerson supported 30% more live chats during the... >>

BizReport | Mobile Marketing November 08, 2013

Expert: Look for mobiles to push holiday revenue

With mobile revenues expected to account for at least 20% of 2013 holiday sales retailers need to be ready with a multi-channel experience. In-store clerks who have tablet/smartphone access, barcodes and mobile displays readily available in-store and a convenient online/mobile... >>

BizReport | Mobile Marketing November 07, 2013

Report: Top use for smartphones is shopping, not talking

Forget reaching out to someone you love. According to new data out from Usablenet most smartphone owners are reaching out to shop, not chat. The new report shows that three-quarters (79%) of US shoppers and two-thirds (64%) of UK shoppers... >>

BizReport | Ecommerce October 22, 2013

How shoppers will spend during the holidays

Data out this week from Offers.com sheds light on how many shoppers will spend during the upcoming holiday season - one of the more interesting takeaways is that more than half will make a holiday game plan including gifting lists... >>

BizReport | Mobile Marketing October 21, 2013

Releases signal increased mobile ability

Three new releases in the online and mobile space are set up to help brands reach more local and mobile consumers while maintaining a brand-safe presence in the mobile space.... >>

BizReport | Mobile Marketing October 17, 2013

Study: Consumers more and more attached to mobile

It will come as no surprise that a new study out this week shows Americans are becoming more and more attached to their mobile devices. But it may be surprising just how attached: for example, many are engaging with mobile... >>

BizReport | Ecommerce October 16, 2013

Mobile releases simplify retail data, points of sale

Two releases this week may help brands better integrate mobile and apps into their business. From indix comes an app based data analysis system and from Revel Systems is offering payment solutions. More details:... >>

BizReport | Mobile Marketing October 14, 2013

Survey: More mobile purchases this holiday season

Forget about cooling heels in long checkout lines. This holiday season more shoppers will be skipping lines in favor of purchasing gifts via mobile. That, according to new data out from Hipcricket which shows more than half (53%) of polled... >>

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