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BizReport | Loyalty Marketing March 18, 2020

Expert IDs shopper loyalty connection

Returning customers, especially in Q1, may be more important - and lucrative - that retailers knew. According data out from Cardlytics, returning customers who do not lapse as buyers between the holiday season and Q2 are more likely to make... >>

BizReport | Loyalty Marketing November 27, 2015

How to keep customers loyal through the holidays

Customer loyalty can be a fickle thing during the holiday season. People are very rushed to buy gifts and prepare meals, but they are also inundated with advertisements. There is an increase in marketing emails, there are ads on social... >>

BizReport | Loyalty Marketing September 30, 2015

Fuel-savings loyalty programs most popular

A survey in the U.S. by Excentus reveals which loyalty programs consumers covet and engage with the most.... >>

BizReport | Ecommerce archives June 18, 2015

Who do consumers blame for late deliveries?

New survey findings from Acquity Group reveal that consumers are split when it comes to who is to blame for online purchases that arrive later than expected - is it the supplier or the delivery firm?... >>

BizReport | Ecommerce archives January 14, 2015

Experiential commerce gaining traction among retailers

Ecommerce is increasingly turning shopping into a transactional process, right? Wrong, according to new research that reveals retailers are increasingly looking to experiential commerce to increase engagement and loyalty. ... >>

BizReport | Ecommerce archives December 09, 2014

Intent among Millennials to shop using loyalty reward points soars this festive season

More shoppers intend to cash in reward points earned through loyalty programs this festive season than they did last year, according to new research from Colloquy. ... >>