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BizReport | Ecommerce December 11, 2017

Consumer delivery demands call for new models

Just how important is delivery speed to online shoppers? Research from both sides of the Atlantic reveals it's very important - more important than cost in some cases - and how speed of delivery is leading many companies to look... >>

BizReport | Ecommerce May 18, 2017

Number of consumers experiencing delivery issues rises

Fulfillment and last-mile issues continue to plague retailers as consumers become increasingly intolerant of bad service, according to the latest JDA/Centiro Customer Pulse Report. ... >>

BizReport | Ecommerce March 20, 2017

Missed deliveries caused by delivery firms' lack of comms

Nearly one in four consumers in the UK say poor communication has caused them to miss a delivery in the past year, according to new research from Engage Hub. ... >>

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