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Many business owners on TripAdvisor are seeing a worrying trend. Customers are threatening to write negative reviews unless they receive a refund, upgrade, freebies, or other request. TripAdvisor has launched a new feature as part of its management tools to... >>
In the rush to harness the power of social media, organizations are increasingly turning to paid reviews and ratings. In less than two years time Gartner estimates that almost 1 in 10 of all reviews will have been paid for.... >>
People who leave defamatory comments on websites or forums are being targeted in the UK. The British government is currently considering legislation making website operators identify 'trolls'. ... >>
Distance selling, despite the obvious benefits, presents online retailers with challenges and risks. To this end a new online resource has been set up providing businesses with guidance on how to comply with the UK's Consumer Protection (Distance Selling) Regulations... >>
Officials in the U.K. and across the pond in the U.S. are investigating whether or not behavioral advertising and individually-targeted prices on the Internet violate the rights of consumers.... >>
One of Europe's most Internet-enabled countries has witnessed a sharp decline in traffic following the introduction of an online copyright law.... >>
The British government has taken further steps to protect children online. A new law will require that anyone employed by an interactive website aimed at children must not be on any lists banning them from working with youngsters. ... >>
Viacom is jumping on the anti-YouTube bandwagon. The company today filed a $1 billion lawsuit accusing the company of "massive intentional copyright infringement". The lawsuit is against both YouTube and parent company Google.... >>
Not long after the Superbowl, Anheuser-Busch is set to launch a social networking site all of its own.... >>
The California Supreme Court ruled on Monday that websites, ISP’s and bloggers could not be held responsible for defamatory material posted on their sites by a third party. ... >>
- App Store hits 50 billion milestone, Google Play not far behind
- IBM: Mother's Day shopping goes mobile
- Service industry occupations not safe from technology
- How webrooming is taking over ecommerce
- Report: Strong digital presence key to success
- Report: SMBs falling behind in tech
- Mobile the boost loyalty programs need
- British Land: UK retail stores must adapt or die
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