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BizReport | Loyalty Marketing September 03, 2014

Customer experience to be key brand differentiator by 2020

When it comes to customer service satisfaction the U.S. appears way down the rankings, but the good news is that North America is among the countries investing the most in Customer Relationship Management (CRM).... >>

BizReport | Blogs & Content archives September 06, 2013

Infographic info you need to know

The Internet is awash with infographics, but not all are as compelling and shareable as they could be. Read on to find out what it is that makes these data visualizations work, and what sets them apart from digital posters.... >>

BizReport | Ecommerce archives July 05, 2012

Drumbi: Great customer service motivates US shoppers to buy more

A new infographic, put together by consumer experience service Drumbi, reveals that many consumers would spend more with a company that provided a great customer service experience.... >>

BizReport | Advertising archives May 21, 2012

After almost 20 years of banner ads, who is clicking?

Internet users have been presented with banner ads for nearly 20 years, but who's clicking them and who's not. A new infographic from Prestige Marketing reveals some insights on who clicks ads and the reasons many don't click. ... >>

BizReport | Internet April 20, 2012

Save the planet - log-off on Earth Day

To mark 2012 Earth Day WordStream has put together a nifty infographic showing that, even when browsing the Internet, people are using up energy which, in turn, produces CO2.... >>

BizReport | Research archives February 14, 2012

Online privacy real concern for 90% of US Internet users

New figures released on February 13 by TRUSTe reveal the vast majority of US consumers have concerns about their online privacy and are wary of doing business with businesses they believe don't have adequate protection in place.... >>

BizReport | Internet December 19, 2011

Data reveals massive rise in free-to-play gaming

Pando Networks has released data in the form of an infographic that demonstrates the swift growth of free-to-play MMO games in the last three years and forecast continued robust growth.... >>

BizReport | Social Marketing December 14, 2011

Mobile content-sharing increases 600% in 2011

2011 proved to be a big year for sharing content via mobile, according to new data released by AddThis that shows a 600% increase on last year. ... >>