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BizReport | Mobile Marketing April 04, 2016

Wifi in hotel rooms as important as a great view

On arrival at a hotel, do you ask for the wifi password at check-in and then expect a swift connection once in your room? You are not alone, according to a new survey by Roomzzz.... >>

BizReport | Internet February 16, 2016

Numerical hotel ratings do not tell the whole story

New research from the Center for Hospitality Research reveals that numerical ratings and text comments left by hotel guests do not always match up. ... >>

BizReport | Trends & Ideas January 05, 2016

One in five hotel rooms booked online cancelled

Almost one in five hotel rooms booked online are cancelled, according to data from Booking.com affiliate Dohop. ... >>

BizReport | Mobile Marketing June 30, 2015

Mobile-friendly hotels appeal to 9 out of 10 U.S. travelers

Hotels that want to appeal to the American traveler need to up their mobile technology game, according to a new YouGov survey.... >>

BizReport | Trends & Ideas March 31, 2015

Melbourne hotel group to review their guests' behavior

In an era where nothing escapes review, a Melbourne-based hotel group is putting their guests in the picture by reviewing their behavior and demeanor during their stay.... >>

BizReport | Ecommerce September 25, 2014

Travelers will pay more for hotels with better travel reviews

A unique study, using simulated booking engines and heat mapping technology, has shown a link between reviews and hotel conversion rates and pricing. ... >>

BizReport | Mobile Marketing July 30, 2014

Hilton gives guests greater control with significant app upgrade

Mobile apps are changing the way people book travel and accommodation, and perhaps nowhere more than within the hotel industry. Hilton Worldwide is the most recent hotel chain to give technology users more control over their overall experience by allowing... >>

BizReport | Mobile Marketing June 26, 2014

Hotel booking app unlocks the power of NFC technology

In an industry first, last-minute mobile-only hotel booking app HotelTonight has launched new features that allow users to check-in to their hotel and unlock their hotel room. ... >>

BizReport | Social Marketing January 31, 2014

Research reveals post frequency sweet spot for hotels on Facebook

When Inside Facebook looked at the performance of posts and statuses by hotels and resorts, they discovered that many are posting way too much on the social network.... >>

BizReport | Loyalty Marketing August 05, 2013

No Wi-Fi, no booking, say 27% of British holidaymakers

Hey, hoteliers - got Wi-Fi? Is it free? It had better be because, if not, over a quarter of British holidaymakers could be giving your accommodation wide berth.... >>

BizReport | Loyalty Marketing January 28, 2013

63% of travelers don't want to engage airlines, hotels via social media

Today's travel bookers and travelers aren't using social and mobile to interact with brands and book a vacation. New research from Deloitte reveals that it's the tried-and-tested online methods that remain popular today. ... >>

BizReport | Ecommerce March 25, 2011

81% of vacation planners base choice of hotel on web reviews

People looking around for vacations are paying a lot of attention to online hotel reviews, according to a new survey conducted in the UK by Travelzoo, so hotel marketers need to carefully manage their web presence. ... >>

BizReport | Internet January 28, 2010

Internet use in hotels rose significantly in 2009

The world's largest hospitality Internet network has this week released data showing that Internet use in hotels rose significantly during 2009.... >>

BizReport | Internet June 03, 2009

YPartnership study reveals online travelers' first port of call

What's the first site that holiday makers visit when selecting which destination to head for, which airline to use or which hotel/resort to stay at? New findings from YPartnership shine a light on online travelers' use of the Internet to... >>

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