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BizReport | Trends & Ideas January 11, 2013

PC sales drop for first time in five years

The 2012 holiday season wasn't a good one for PC retailers and manufacturers. For the first time in five years sales of PCs and notebooks were down on the previous year, according to new analysis from IDC and the NPD... >>

BizReport | Ecommerce January 10, 2013

Panopta: Retail website uptime performance improves

In its third seasonal website availability index, website and app availability monitoring service provider, Panopta, has revealed that most retail websites performed well during the holiday season.... >>

BizReport | Ecommerce December 21, 2012

Brits to spend almost half a billion quid online on Boxing Day

For the last three years, Boxing Day (26 December) has been the biggest single online shopping day of the year in the UK and, according to recent forecasts from the IMRG and Experian Hitwise, 2012 will be no exception.... >>

BizReport | Ecommerce December 21, 2012

EXPO reports 281% rise in user-generated video product review views

What are engaging, authentic, produced free of charge and found helpful by 98% of online holiday shoppers? User-generated product reviews, according to new research released by consumer network EXPO, and video is an increasing channel of choice. ... >>

BizReport | December 20, 2012

Survey: Email most valued festive marketing channel

When online marketing services supplier eCircle surveyed marketing industry experts as to which channel they thought increased consumer spending during the holiday season, almost all agreed that it was email.... >>

BizReport | Search Marketing December 19, 2012

Device segmentation key to paid search advertising success

Online retailers in the UK spent 20% more on paid search advertising year-on-year during the 2012 holiday season, according to new research released by Kenshoo, with mobile accounting for almost a third of all paid search ad clicks. ... >>

BizReport | Advertising December 16, 2012

Kenshoo data shows engagement with Facebook Ads up

A new infographic from global social marketing platform Kenshoo reveals just how much consumer interaction with Facebook ads increases over the festive season.... >>

BizReport | Mobile Marketing December 12, 2012

eBay UK Super Sunday sales via mobile rose 110% YoY

eBay really did have a Super Sunday in the UK this year, boosted by mobile. The online marketplace recently reported more than 9 million unique UK visitors to the site throughout the super shopping day while, in London, the online... >>

BizReport | Ecommerce December 11, 2012

UK: Cyber Monday online retail smashes all records

A new online retail record was broken on Cyber Monday in the UK, according to new figures released by Experian, with just three websites accounting for almost a third of all website visits.... >>

BizReport | December 10, 2012

66 million Americans have yet to begin holiday shopping

If you thought that most Americans had completed their holiday shopping during the Black Friday weekend, you'd be wrong. Results from The Consumer Reports Holiday Poll are out and they reveal that 66 million American consumers are yet to begin... >>

BizReport | December 03, 2012

Digitas/Brandwatch eavesdrop social to ascertain holiday gifting trends

Consumers use social to discover what others are recommending, to share their own recommendations with others and even to vent their frustrations. Retailers can use this consumer sentiment to predict market trends, as Digitas and Brandwatch demonstrate with their latest... >>

BizReport | November 29, 2012

U.K. shoppers to spend 15 million hours online on Cyber Monday

Cyber Monday may have come and gone in the U.S., but in the U.K. the busiest online shopping day of the year is yet to happen. Experian Hitwise predicts that Cyber Monday in the U.K. will see millions of visits... >>

BizReport | November 28, 2012

Black Friday: ScanLife records busiest QR code scanning day ever

Mobile engagement firm ScanLife reveals that Black Friday was the busiest day ever for mobile barcode traffic.... >>

BizReport | Ecommerce November 26, 2012

Women more likely to hold grudge against firms providing bad online, offline experience

Consumers aren't quick to forget when they've had a bad in-store or online experience. However, according to an online YouGov survey commissioned by Emailvision, women are more likely to hold a grudge than men. ... >>

BizReport | Ecommerce November 26, 2012

comScore: Record online sales on Black Friday

The online holiday shopping season is off to a great start. comScore reported on Sunday that, for the first time ever, online retail sales exceeded $1 billion. ... >>

BizReport | Ecommerce November 21, 2012

Shoppers shun stores for online to get better customer service

Consumers pick ecommerce over bricks-and-mortar stores because, reveals the ClickFox 2012 Holiday Customer Service Audit, they feel they get better customer service online. ... >>

BizReport | November 14, 2012

45% of major U.S. retailers have uptime below industry standard

Almost half of major U.S. retailer websites suffered downtime in the first eight months of 2012, according to new analysis carried out by website availability monitoring firm Panopta, a situation that could cause chaos and lack of sales during the... >>

BizReport | October 16, 2012

UK online retailers advised of holiday season's busiest day

While UK retailers ought to be prepared for busy periods throughout the run up to Christmas, there is one date that Marin Software believes will be the biggest, and busiest, day of all.... >>

BizReport | October 16, 2012

Survey reveals heavier dependence on mobile for holiday shopping this year

Mobile will be a major purchase medium this year, compared to last, according to new research from MarketLive, as more holiday shoppers plan shopping trips, compare prices and make purchases via their devices. ... >>

BizReport | Trends & Ideas October 10, 2012

Consumers intend to spend same or more this holiday season

Positive news for retailers today, from market research company The NPD Group. While holiday shopping will get off to a later start this year than in 2011, few consumers intend to spend less. ... >>

BizReport | Ecommerce October 02, 2012

Why daily deals will continue to be important for holiday shoppers

A new forecast from BIA/Kelsey group indicates daily deals are continuing their importance for small businesses across the US. One expert believes the daily deal holds promise not only for shoppers but for businesses over the upcoming holiday season. Kristina:... >>

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