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BizReport | Ecommerce June 16, 2017

35% of consumers will absolutely not pay for delivery of online purchases

Getting free or fast delivery remains a key concern among online shoppers, according to two recent reports. ... >>

BizReport | Ecommerce May 18, 2017

Number of consumers experiencing delivery issues rises

Fulfillment and last-mile issues continue to plague retailers as consumers become increasingly intolerant of bad service, according to the latest JDA/Centiro Customer Pulse Report. ... >>

BizReport | Ecommerce April 19, 2017

40% of top UK retailers' next-day delivery charge too high

The number of consumers who prefer next-day delivery for online orders has risen in the last few years, yet nearly two out of five of the UK's leading retailers do not offer this option. ... >>

BizReport | Ecommerce March 20, 2017

Missed deliveries caused by delivery firms' lack of comms

Nearly one in four consumers in the UK say poor communication has caused them to miss a delivery in the past year, according to new research from Engage Hub. ... >>

BizReport | Ecommerce January 04, 2017

Amazon looks to the sky for new fulfillment centers

There has been some serious blue sky thinking going on in the boardrooms of Amazon, especially considering their new project - a floating warehouse. ... >>

BizReport | Ecommerce October 03, 2016

Consumers will spend more to qualify for free delivery

Most online shoppers in Europe would be willing to increase their cart value to qualify for free delivery or collection, according to a new study by JDA and Centiro. ... >>

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