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BizReport | Blogs & Content December 10, 2018

Forecast: Look for content, tech spending to increase 6% in 2019

Consumer spending on media content and tech will push into the trillion dollar range in 2019. That, according to new data out from PQ Media; their new forecast predicts a 6% growth rate which would push spending to $1.84 trillion... >>

BizReport | Ecommerce December 05, 2018

2018 holiday shopping season breaking records

Several online shopping records have been broken and we're only two weeks into the official holiday shopping season, and according to experts this in only the beginning. We asked Blue Fountain Media's VP what more merchants can expect from the... >>

BizReport | Ecommerce December 04, 2018

Study: Gift card use increases consumer spending

Merchants and marketers might want to offer more in the way of gift cards. That is one takeaway from new data which indicates that consumers, on average, are spending $59 over the gift card amount when shopping with a gift... >>

BizReport | Mobile Marketing November 30, 2018

3 Predictions for holiday shopping season

With the 2018 holiday shopping season off to such a big start, many merchants are wondering just how to get the most from their marketing buck. We asked an expert to identify areas in which merchants can outshine the competition.... >>

BizReport | Ecommerce November 29, 2018

Thanksgiving Weekend Wrap: Mobile a new force

While mobile is not a new shopping method, in year's past mobile spending has been significantly lower than desktop. This Thanksgiving Weekend, mobile changed. According to Adobe Analytics, mobile's traffic share jumped a whopping 18% over the holiday weekend.... >>

BizReport | Ecommerce November 27, 2018

Cyber Monday stats strong

The strong start to the 2018 holiday shopping period continued on Cyber Monday. According to initial stats out from Adobe Analytics, ecommerce sales closed in on a historic $8 billion mark, and with a significant spike of buy online/pick up... >>

BizReport | Ecommerce November 26, 2018

Reports underline importance of Black Friday

The official start of the holiday shopping season for this year indicates a record-breaking year on many levels. Key among the findings is this: Black Friday saw a 37% increase in conversions, and some of that increase can be attributed... >>

BizReport | Ecommerce November 23, 2018

Thanksgiving retail sales break $3b

For the first time, Thanksgiving Day e-commerce sales are expected to break $3.7 billion, which will be a significant increase over 2017 when online shopping hit only the $2.9 billion mark. ... >>

BizReport | Internet November 23, 2018

2 IoT Trends to Watch in 2019

The Internet of Things is consistently changing, and those changes could be a help for merchants, brands, and marketers in 2019. Here are two IoT trends to watch next year. ... >>

BizReport | Ecommerce November 19, 2018

Studies ID better ways to engage shoppers

Customer experience continues to evolve, and two new reports shed light on how merchants and brands can better engage shoppers, both for this holiday season and through the new year. ... >>

BizReport | Loyalty Marketing November 16, 2018

Study: Poor CX a wedge between customer, brand

There is a thin line between love and hate - and that line is customer service. According to new data out from Sitel Group, most consumers (75%) will stop engaging with a brand after a bad customer service experience, and... >>

BizReport | Loyalty Marketing November 14, 2018

Study: Returns process key to customer loyalty

New data out from Narvar draws a direct line between product returns and customer loyalty. According to their new report a positive return experience - meaning it is simple to return with in-store or online, that customer service associates are... >>

BizReport | Ecommerce November 12, 2018

Election Day didn't stop shoppers

Waiting in line to vote didn't keep consumers out of stores and malls on the US Election Day last week. That, according to new Adobe data which found that retail growth increased 13%, which is in line with growth trends... >>

BizReport | Blogs & Content November 09, 2018

Top 3 tips to create a subscription strategy

Ads have been key for digital publishers to monetize their content since the turn of the 21st century. But, according to one expert, the key for digital publishers as we head into the third decade of the 21st century, is... >>

BizReport | Ecommerce November 01, 2018

57% of holiday shopping moving online

Digital merchants should have a happy holiday season. That's the word from Deloitte's 33rd Annual Holiday Survey. Researchers expect just over half of the total holiday spend will be shifted online, with digital retailers and mass merchants' online hubs nearly... >>

BizReport | Ecommerce October 31, 2018

Top 3 tips to a better ecommerce experience

Experience has been building as a buzzword around online shopping for a couple of years now. However, many merchants have yet to upgrade their online portals, on-site search capabilities, or even recommendations engine. Here are three tips to upgrade the... >>

BizReport | Ecommerce October 30, 2018

Study: Shoppers feeling let down by online experience

In a significant change from 2017 numbers, Pitney Bowes 2018 Global Ecommerce Study found that nearly two-thirds (61%) of shoppers "are disappointed" by the online shopping experience. That is up 20% from 2016, when researchers found only 41% were disappointed... >>

BizReport | Advertising October 26, 2018

How SMBs can engage more shoppers this holiday

New data out from Volusion found that sales for small businesses during the most wonderful time of the year actually peak in the two weeks leading up to Christmas and Hannukah. So, how do SMBs engage shoppers who are already... >>

BizReport | Ecommerce October 25, 2018

Expert: How digital storefronts are bringing customers into stores

While more and more shoppers are beginning their shopping expeditions online, not all of their buys are happening online. In fact, one new trend is for shoppers to do product research and price comparisons through browser storefronts and apps and... >>

BizReport | Internet October 24, 2018

Despite concerns, Americans failing to protect online data

Data leaks are a big conversation in the US, with most consumers saying they are concerned about the security of their data within social media, retailer, and even banking institutions. And yet, many of these same Americans haven't updated their... >>

BizReport | Ecommerce October 22, 2018

Crowds stress holiday shoppers in-stores

According to new data out from Natural Insight, crowds are the top stressor for holiday shoppers (65%), but that isn't keeping them out of stores. In face, researchers with Natural Insight found that most shoppers (88%) are going to buy... >>

BizReport | Advertising October 17, 2018

Studies ID how merchants can win during holiday season

Two new reports shed light on how consumers will be approaching the upcoming holiday shopping season. Here's what marketers and merchants need to know. ... >>

BizReport | Internet October 09, 2018

Will Walmart's proposed streaming service be a game changer?

Netflix, Hulu, gaming systems, network-based streaming apps. It seems as if everyone has a streaming service, but to date retailers offering streaming services haven't caught on. So why would Walmart be looking into such a development? I chatted with Connekt's... >>

BizReport | Ecommerce October 08, 2018

Study: Shoppers don't want ties

And not just neckties. New data out from The Digital Marketing Association finds that a majority of shoppers don't want to be longterm ties to brands and will, in fact, pay more for products just so they won't be tied... >>

BizReport | Advertising October 05, 2018

Brands: How to streamline digital strategy

From search tactics to digital ad campaigns to social marketing, digital strategy continues to evolve and enlarge, making it hard for many businesses to keep up. But, there is a way to streamline marketers' digital strategy, making it easier to... >>

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