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BizReport | Ecommerce June 20, 2017

6 in 10 UK digital shoppers will purchase via smartphone in 2017

New research from eMarketer forecasts that nearly six in ten of the UK's digital shoppers will make a purchase via smartphone this year. ... >>

BizReport | Ecommerce June 19, 2017

Experts weigh in on Amazon/Whole Foods deal

Last week Amazon announced its intention to by Whole Foods, and while what an Amazon/Whole Foods world will look like remains a mystery, some experts are weighing in on what the move might mean - for retail, for grocers, and... >>

BizReport | Advertising June 19, 2017

What other brands can learn from insurance industry

Millennials can be a tough nut to crack for advertisers because they're 'always on'. Some of the most innovative - and engaging - campaigns geared toward Millennials are coming from insurance brands. We chatted with an expert to find out... >>

BizReport | Ecommerce June 16, 2017

35% of consumers will absolutely not pay for delivery of online purchases

Getting free or fast delivery remains a key concern among online shoppers, according to two recent reports. ... >>

BizReport | Advertising June 16, 2017

Ad Roundup: Releases to add new options for brands

In today's advertising roundup, a series of releases aimed at giving brands additional options in the digital ad space. ... >>

BizReport | Internet June 16, 2017

Study: Cyberattacks costing banks millions

The cost to a person in having their identity or other personal information stolen can be huge, but humans aren't the only targets for cyberthreats. New data out from Kaspersky Lab finds attacks aimed at banks can cost the institutions... >>

BizReport | Ecommerce June 16, 2017

Same-day delivery significantly impacts retailer choice and spend

Combining data from the British Retail Consortium, Internet Retailer Magazine, and their own independent research, Clouder.co.uk has been able to identify changing attitudes towards online spending among British consumers. ... >>

BizReport | Ecommerce June 16, 2017

Online shoppers willing to pay extra for non-branded, discreet packaging

New research from Shorr Packaging reveals that around one-third of consumers in the U.S. have been the victim of package theft and most believe it is the retailers who are not doing enough to prevent it. ... >>

BizReport | Advertising June 15, 2017

Ad Roundup: Partnership announcements in digital

In today's advertising roundup, new partnership agreements should help digital and mobile advertisers better use data to engage and to fight fraud. ... >>

BizReport | Ecommerce June 13, 2017

SMBs benefit from 'Brand Britain' post-Brexit

Despite going through a period of change that many think might tarnish the reputation of the UK, small businesses continue to experience a strong appetite from overseas consumers thanks to the power of 'Brand Britain'. ... >>

BizReport | Ecommerce June 12, 2017

4 in 10 online shoppers believe feedback overlooked, ignored

New research from experience management firm Qualtrics underlines the need for excellent customer service and attention to customer feedback. ... >>

BizReport | Advertising June 12, 2017

Study finds half of execs believe ecommerce disruptive

There is no denying that more consumers are buying online - or at least researching products, brands, and services online - and according to about half of marketers and retail executives surveyed believe ecommerce is 'disruptive or hugely disruptive' to... >>

BizReport | Advertising June 12, 2017

Father's Day Roundup: What dad wants, what dad gets

Father's Day is just around the corner, and many retailers are hoping to reach into the wallets of moms and kids to get their fair share. The problem? Many retailers and brands aren't sure what dad's are most interested in.... >>

BizReport | Ecommerce June 07, 2017

Study: Virtual Assistants pushing ecommerce

While virtual assistants like Apple's Siri, Amazon's Echo, and Google's Home have been shown to impact how all consumers shop, men are the most likely to be influenced by their virtual assistants to make purchases while women are more likely... >>

BizReport | Ecommerce June 06, 2017

Study: Returns process key to customer satisfaction

More shoppers are buying online, trying on at home, and returning products. And, according to Narvar data, the returns process is now key to customer satisfaction - and retention. ... >>

BizReport | Advertising June 06, 2017

Study bridges gap between in-store and online

New data out from Cuebiq may bridge the gap between retailers' online advertising and in-store purchasing. Called the Footfall Attribution Benchmark, the new report measures the impact of ad exposure in driving in-store visits, and also looks at trends in... >>

BizReport | Ecommerce June 06, 2017

Most retailers believe it likely their physical stores will shut within 10 years

Two out of three business owners currently running both an online and physical store believe their physical store will cease to operate sometime within the next decade. ... >>

BizReport | Advertising June 02, 2017

Top 3 tips to improve personalization

The creep factor is still a problem for many brands online; while more consumers are being served relevant and personalized content, the way in which it's being done can feel creepy. Here's how brands can improve their personalization strategy. ... >>

BizReport | Mobile Marketing June 02, 2017

Top 3 tips to improve web push strategies

Web push is a relatively new type of messaging that makes it possible to reach audiences through both desktop and mobile browsers, even when they are not actively on your website. The tools take re-engagement to the next level and... >>

BizReport | Research May 31, 2017

Reports: VR interest high, adoption slow

While the overall interest in virtual reality continues to be high, adoption continues to be slow. That's the word from Worldpay's The 360 consumer: how VR is reshaping the buying experience. In fact, most people believe VR's biggest influence will... >>

BizReport | Ecommerce May 30, 2017

Real-time inventory monitoring a must for on- and offline retailers

Retailers who take too long searching inventory can expect to lose sales and revenue, according to new research from supply chain specialists, Zetes, with few consumers prepared to wait around for answers. And the problem is not just offline. ... >>

BizReport | Ecommerce May 30, 2017

45% of retailers to up use of AI for customer experience in next 3 years

In a bid to improve the customer experience, more and more retailers intend to begin implementing artificial intelligence within the next three years, according to retail management consulting firm BRP. ... >>

BizReport | Ecommerce May 26, 2017

Consumers want more attention from brands during and after purchase process

The importance of personalization is highlighted in new research commissioned by technology group Ricoh Europe. ... >>

BizReport | Research May 25, 2017

Study: Memorial Day shoppers to buy in-store

While only about one-quarter of consumers say they'll be shopping Memorial Day sales this year, of those who are shopping, most (76%) say they'll be shopping in stores rather than online. That's the word from new ChargeItSpot data, which indicates... >>

BizReport | Ecommerce May 24, 2017

Shoppers want more connected shopping mall experience

Consumers are demanding more from shopping centers that move them seamlessly across channels, including a single loyalty program and a central click-and-collect pickup hub. ... >>

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