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BizReport | Ecommerce March 09, 2016

Study: Reviews influence both online, offline shoppers

No matter where your customers are buying, be that in-store, via a mobile device or online portal, chances are they're reading online reviews first. That is the takeaway from new Bazaarvoice data. ... >>

BizReport | Ecommerce March 03, 2016

Survey: Call centers need to employ nice

You know how your mom used to say you could catch more flies with honey than vinegar? Turns out she was right - even for businesses. According to one new study call centers which used 'warm' greetings to callers were... >>

BizReport | Ecommerce March 01, 2016

Ecommerce Roundup: Platforms increase customer connection

In today's ecommerce roundup, three platforms have released new tools that promise better connection to consumers. ... >>

BizReport | Ecommerce February 29, 2016

How to combat coupon fraud

Coupons continue to be a strong tool for retailers to use both online and offline, but in the digital space, coupon fraud is becoming a bigger problem. ... >>

BizReport | Ecommerce February 26, 2016

Study: Businesses expending time, cash for ecommerce

The time it takes a business to get a strong ecommerce system up and running is getting longer. That's the takeaway from new CloudCraze data. Researchers surveyed more than 300 marketing and IT pros and found about one-third (30%) of... >>

BizReport | Ecommerce February 11, 2016

Platform promises to connect marketers, consumers

Elite SEM has launched the Shopping and Feed Division, a new space that is set up to connect brands and marketers with in-market consumers. The platform manages brands' comparison shopping engines, Google and Bing Shopping spaces and data feeds. ... >>

BizReport | Ecommerce February 05, 2016

Expert: Retail's trends to watch

Ask a retail veteran and they might tell you the best thing about retail is that it always changes. Season to season, trend to trend, nothing stays the same for long. One expert believes there are trends from the 2015... >>

BizReport | Ecommerce February 05, 2016

Report: Fraud attacks up 80%

As more consumers use not only credit cards but online shopping venues, more retailers are being hit with fraud. According to data from ThreatMetrix 2015 say an 80% YoY increase in fraud attacks. More than 20 million of the attacks... >>

BizReport | Ecommerce February 04, 2016

ECommerce Roundup: Platforms to simplify shopper interaction

Two new releases into the online space should make business simpler for etailers. The first will link ads with customer visits while another should simplify consumer payment or business banking experience. Details in today's ecommerce roundup. ... >>

BizReport | Ecommerce February 02, 2016

Report: Shoppers increased online visits 25%

Forget Cyber Monday, as far as traffic is concerned, Thanksgiving and Black Friday are the biggest days for online retailers. That is the takeaway from a new report that indicates Thanksgiving and Black Friday traffic surpassed the 328 million mark,... >>

BizReport | Ecommerce January 28, 2016

Report: Timeliness key for ecommerce

With more than $56 billion spent online during the 2015 holidays, it's a simple thing to say that consumers continue to make the switch to online shopping. But, according to new data from Bizrate Insights, a division of Connexity, stumbling... >>

BizReport | Ecommerce January 26, 2016

Study: Holidays bring in one-quarter of new shoppers

When it comes to engaging a new consumer base, retailers can bet on the holidays. That is the takeaway from a new RJMetrics report, which indicates nearly one-quarter (24%) of new ecommerce customers are engaged during the holiday season. ... >>

BizReport | Ecommerce January 21, 2016

Report: Subscription services show strong growth

Subscription services may be the key to retailer growth moving forward. That is the takeaway from a new Recurly report which shows strong growth for subscription sales through the 2015 holiday season.... >>

BizReport | Social Marketing January 20, 2016

Campaigner: Buy buttons helping retailers sell

The social channel is making a change in the way retailers connect with consumers. That is the takeaway from new Campaigner data which indicates about one-third of retailers (36%) are seeing increased sales because of social media buy buttons. ... >>

BizReport | Ecommerce January 19, 2016

Report: Omnichannel orders up

According to one new report omnichannel may be one way struggling retailers can boost their revenue lines. ebay Enterprise has released their Digital Commerce Index which shows that omnichannel order volumes spiked more than 70% during the 2015 holiday season.... >>

BizReport | Ecommerce January 14, 2016

Report shows mobile growth outpaced desktop for 2015 holidays

Retailers aren't complaining about the over $56 billion spent via desktops during the 2015 holiday season, but they may be surprised about another shopping venue: mobile. According to comScore mobile commerce growth outpaced desktop by more than 40%. ... >>

BizReport | Ecommerce January 14, 2016

Expert: Lessons learned from the 2015 holidays

While overall revenue numbers were good during the 2015 holiday season, there were some areas where retailers may have struggled. One expert lays out what retailers should take away from the holiday season. ... >>

BizReport | Ecommerce January 12, 2016

Why B2B may be the next B2C

Mobile devices, email, telecommuting. All of these things allow consumers to work from anywhere, and that is causing quite a shift for B2B brands. In fact, one expert believes B2B processes are becoming more like B2C strategies. Here's why. ... >>

BizReport | Ecommerce January 08, 2016

Survey: One-quarter to make holiday returns

While most holiday lists were filled nicely by Santa, about 24% of people say they'll be making holiday returns this year. That's the word from a new Retale survey, which also found that those making those returns and exchanges much... >>

BizReport | Ecommerce December 30, 2015

Expert: How retailers can win in 2016

There were a number of new options for retailers in 2015 - social, mobile were two keys. One expert breaks down what didn't work in 2015, and what could turn 2016 into a banner year. First, what 2015 taught us.... >>

BizReport | Ecommerce December 23, 2015

Prediction: Ecommerce to exceed 10% of retail sales in 2016

If the 2015 holiday season has shown one thing it is that shoppers are becoming more and more comfortable not only with online shopping, but with mobile shopping. There have been several $1 billion shopping days since Thanksgiving Day in... >>

BizReport | Ecommerce December 22, 2015

Survey: Gift cards liked but purchased late

When it comes to buying gift cards for people on holiday lists, many shoppers like them, but expect the cards to be purchased late in the season. That's the takeaway from new CashStar data which indicates nearly 70% of shoppers... >>

BizReport | Ecommerce December 16, 2015

Green Monday revenue up 15%

Ecommerce is going strong this holiday, with record setting days on Thanksgiving, Black Friday and Cyber Monday. Two new reports break down the sales. ... >>

BizReport | Ecommerce December 15, 2015

The trends driving 2015 holiday shopping

The National Retail Federation has predicted the 2015 holiday shopping season will push $70 billion in online sales. Here are three trends that may help retailers ensure they are getting enough exposure to bring customers to their virtual doors. ... >>

BizReport | Ecommerce December 15, 2015

Expert: Look for ecommerce to add curation

Look for more etailers to add curation to their arsenals next year. That, according to one expert, is one trend that will heavily impact 2016. ... >>

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