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BizReport | Ecommerce April 15, 2021

Reports: Shifting loyalty, better information key to shopper engagement

Three new reports find that in a pandemic world, making things simpler for shoppers is key to making shoppers happy and building crucial brand loyalty. ... >>

BizReport | Ecommerce March 29, 2021

What booming subscription model means for marketers

Over the past ten years there has been a near-500% increase in consumers' use of subscription services. That's a key component of new Zuora data which also shows that bulk of US adults (78%) currently have at least 1 subscription... >>

BizReport | Social Marketing March 17, 2021

Reports: What shoppers want - and don't - from social commerce

While a growing number of shoppers may be comfortable clicking through ads on social networks to find their latest gadget, that doesn't mean they want brands to go all-in on social marketing, forsaking other domains. That is a key takeaway... >>

BizReport | Advertising March 16, 2021

IAB/PwC identify brand challenges post-pandemic

While the pandemic may have resulted in higher-than-average ecommerce and m:commerce revenues, saving many merchants from despair, ongoing lockdowns and change consumer habits are also forcing brands to adjust on the fly to consumers' needs. That is a key takeaway... >>

BizReport | Research March 11, 2021

Studies: Consumers want simplicity, are mobile wallets it?

Several new reports out on the changing habits of consumers seem to agree on one thing: shoppers want shopping to be simpler. And they're willing to switch brands and even favored retailers if buying is made easier.... >>

BizReport | Ecommerce March 08, 2021

Studies highlight how brands are doing post-COVID

Two new reports highlight just how well brands are doing - or not - in their quest to meet consumers in the digital space, and just what consumers are looking for when it comes to brand communication in an increasingly... >>

BizReport | Ecommerce March 01, 2021

Look for virtual events, social commerce to stick post-pandemic

Virtual events may have been a shot in the dark for marketers and brands at the beginning of the pandemic, but their success is causing many to consider these types of events for the future. That, according to new data... >>

BizReport | Ecommerce February 25, 2021

Expert: How Covid-19 will impact merchants in 2021

As we near the year mark since the COVID-19 pandemic shut down many retailers and restaurants, some are open but more are wondering how to stay open with fewer people coming in to spend money. We asked a digital expert... >>

BizReport | Ecommerce February 23, 2021

Reports underline changes in how people now shop

2020 did more than change how people interacted with one another. It changed, perhaps for good, the way people are interacting with brands - and that goes from the moment they think about purchasing a product through the actual buying... >>

BizReport | Ecommerce February 19, 2021

Report: US imports up 8% for 2020

The coronavirus pandemic may have slowed shipping throughout much of 2020 but it didn't slow shoppers' demand as is evidenced by new data out from the National Retail Federation. According to their report, retail imports in the US were up... >>

BizReport | February 17, 2021

Study: Security top of mind for merchants

As we head deeper into 2021 and a year that is shaping up to be, much like it's predecessor, a year when people go online for everything from social interaction to shopping, security is getting more focus from many brands.... >>

BizReport | Ecommerce February 11, 2021

Expert: How to improve digital customer service

Today's consumer wants control. Over what and how they buy, how long they'll wait for shipping, and even how they communicate with the brands they trust. The problem with that is that there is no longer a single way that... >>

BizReport | Ecommerce February 09, 2021

Top 3 ecommerce trends to watch

Ecommerce had a record-breaking year in 2020 as more consumers pushed more of their buying, even for grocery staples, into the digital space because of the coronavirus pandemic. And while 2021 will likely not break the kinds of records that... >>

BizReport | Ecommerce January 14, 2021

Despite shipping delays, shoppers happy with 2020 holiday season

Despite an untold number of packages delayed in shipping and many not arriving on time for various holiday celebrations, most consumers are calling the 2020 holiday season a win. That is a key takeaway from a new consumer survey out... >>

BizReport | Ecommerce January 11, 2021

How to expand into Latin American markets

According to SkyPostal, US businesses could do well to invest in a Latin American Strategy as we head into 2021. That because many countries south of the US border are investing heavily in broadband, giving people better access to the... >>

BizReport | Ecommerce December 30, 2020

Trends to watch in retail for 2021

As we move into the New Year, some trends seem to be here to stay in digital marketing: the importance of the social channels, consumers' focus on wellness and individuality, and data as a key ingredient to any campaign. Here... >>

BizReport | Ecommerce December 24, 2020

Reports: Fraudsters increase purchases as more sales go online

It is no secret that fraudulent purchases are up, but by how much may surprise some. According to new data out from Sift, fraudulent purchases are up about 70% YoY for 2020, with the average fraudulent order attempt topping $700.... >>

BizReport | Ecommerce December 21, 2020

Survey says: Returns to skyrocket

Ecommerce continues to push higher this holiday season, which has been a boon for merchants and retailers in the digital space. And while physical stores aren't busy now, they could become business post-holiday because, according to one report, a number... >>

BizReport | Ecommerce December 18, 2020

5 ways 2020 has changed ecommerce

2020 will go down in history as a year of upheaval, but there may be some silver linings in the lessons many learned during the year. We asked one expert how 2020 will change digital as we begin moving toward... >>

BizReport | Ecommerce December 16, 2020

Ecommerce up nearly 50% YoY

Both big brands and small, mom-and-pop merchants are seeing green this holiday season, and it's coming from the digital space. According to new Adobe Analytics data year over year ecommerce sales are up by nearly 50% for the first week... >>

BizReport | Ecommerce December 04, 2020

Cyber Week a mixed bag for merchants

Shoppers have quickly adjusted their traditional holiday shopping activities to include social distancing protocols amid the global COVID-19 pandemic, and much of that adjusting is going to spending more dollars digitally. That is a key takeaway from new Salesforce data... >>

BizReport | Ecommerce December 03, 2020

4 trends to watch in ecommerce for 2021

While no one can predict what the world will look like in 2021, some say there is reason to hope that life will return to a semblance of 'normal' for the bulk of the world. However, the COVID-19 pandemic has... >>

BizReport | Ecommerce November 30, 2020

Reports: Thanksgiving Weekend a digital boon for merchants

As has become custom in the United States, Black Friday shopping has again broken sales records. According to data out from Adobe Analytics, shoppers spend about $9 billion online on the Friday following the US Thanksgiving holiday, a 21% YoY... >>

BizReport | Ecommerce November 25, 2020

Reports: Shopping early and often for 2020 holidays

New data out this week sheds light on how Americans will be shopping this holiday season. Adobe Analytics notes that between November 1 and 23 nearly $60 billion had already been spent online, a 32% increase in spending YoY, with... >>

BizReport | Ecommerce November 13, 2020

Experts: What to expect from a pandemic holiday season

Businesses may have re-opened but that doesn't mean the fears surrounding the COVID-19 pandemic have waned, especially with colder weather coming in to the Northern Hemisphere. As coronavirus cases once again spike, many merchants are wondering what might happen over... >>

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