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BizReport | Ecommerce December 16, 2014

Study: The demographics most at ease with payment options

The numbers of online and mobile shoppers may be growing with each day, but one new report indicates while many are shopping many are also not trusting of stores, banks and payment options. ... >>

BizReport | Ecommerce December 11, 2014

Ecommerce Roundup: Cyber Week nets 5 $1b days, mobile skyrocketing

So far the holiday season has lived up to expectations. According to new data out from comScore online holiday commerce is up nearly 20% for the year so far, with Cyber Week, alone, netting 5 separate $1 billion days. This... >>

BizReport | Ecommerce December 10, 2014

nChannel adds big etailers to network

Three major online retailer channels have joined nChannels' Connector Community Network - BigCommerce, Amazon Webstore and Shopify. These additions will allow online sellers to integrate from their nChannel portal to bigger retail hubs, improving reach. ... >>

BizReport | Advertising December 09, 2014

Ecommerce RoundUp: Search, lead auditing and device security

Just in time for the holidays, a trio of solutions are releasing into the online space, set up to increase security and to help retailers better engage with customers online. ... >>

BizReport | Ecommerce December 03, 2014

The devices shoppers will and won't use to purchase

As we move into the busiest part of the 2014 holiday season, many retailers are focusing on sales to drive purchasing. One expert, though, believes retailers need to focus more on experience.... >>

BizReport | Ecommerce December 01, 2014

Survey: Most would give something up to get discounts

Discounts are important to consumers, and that isn't new to retailers. But one new study indicates people are now so interested in discounts that they would give something else up - for up to a month - to get a... >>

BizReport | Ecommerce December 01, 2014

Ecomm Roundup: Black Friday trumps Thanksgiving Day

Thanksgiving Weekend has gotten the 2014 holiday season off with a bang according to several reports. Custora's E-Commerce Pulse found strong shopping on Thanksgiving Day; their data shows a 20% increase in shopping on Thanksgiving Day (2013 vs. 2014). Mobile... >>

BizReport | Ecommerce November 27, 2014

Studies ID social trends for the holiday season

It's no secret that most Americans will be shopping this weekend, but exactly how they will engage with retailers - online and off - remains a mystery to many brands. AddThis has analyzed Black Friday and Cyber Monday engagements.... >>

BizReport | Ecommerce November 25, 2014

Survey: SMBs drawing a line at Thanksgiving

If you've been active on social media over the past few weeks you've likely seen the graphics encouraging businesses not to open on Thanksgiving. Well it seems small businesses are listening to the public - whether it's a small segment... >>

BizReport | Ecommerce November 19, 2014

Study: Shoppers more likely to webroom

Tulip Retail has released a new study that indicates shoppers are more likely to webroom than showroom; the study makes the case for more associates to have mobile devices so that they can better answer shoppers' questions from the floor.... >>

BizReport | Ecommerce November 18, 2014

comScore: Expect 16% retail growth over 2014 holidays

Retailers should expect significant ecommerce growth over the 2014 holidays. That is the takeaway from a new comScore forecast which predicts the 2014 online holiday spend will exceed $60 billion.... >>

BizReport | Ecommerce November 17, 2014

Avangate: Survey highlights changing ideas about payments

Turns out consumers don't want to be bothered with reminders about products, and in some cases simply want the books, movies, clothing or software to arrive regularly on a subscription bases.... >>

BizReport | Ecommerce November 12, 2014

Study: Shipping costs cause of abandoned carts

As it turns out shipping costs are a bigger factor for online shoppers than many experts may have thought. That is the takeaway from a new Visual Website Optimizer study which indicates about one-third (28%) of shoppers abandon online shopping... >>

BizReport | Loyalty Marketing November 11, 2014

Study: Shoppers loyal to brands that share values

A new study out from SAP indicates shared values are a leading reason shoppers become loyal brand shoppers. While price and availability continue to be important, people seem to be more focused on brands that are 'like them'.... >>

BizReport | Ecommerce November 07, 2014

Top 3 tips to improve customer service

Customer is king. It's an adage as old as retail itself, but with the internet and social media and physical stores, sometimes customer service is lost in the shuffle. Many experts are advising that the customer experience - meaning customer... >>

BizReport | Ecommerce November 06, 2014

Why brands must create a personalized customer experience

Shoppers have more choices than ever - there are big box and department stores, online retailers, small mom-and-pops in their hometowns. To stand out many experts are advising retailers to create a more personal experience. One expert offers his tips.... >>

BizReport | Ecommerce November 05, 2014

Holiday Forecast: 4% bump in revenue

Thanksgiving is still a few weeks away, but shoppers are already hitting stores. That's the takeaway from two new reports, which indicate shoppers aren't waiting for Black Friday or Cyber Monday sales in 2014.... >>

BizReport | Ecommerce October 30, 2014

Reports show strong Q3, point to strong Q4

Retail had a strong Q3, especially for brands implementing strong mobile and social strategies. That could mean a stronger Q4, too.... >>

BizReport | Ecommerce October 29, 2014

Study finds omnichannel strategy can drive more revenue

There are two new studies out this week that indicate a multi- or omni-channel strategy can help retailers drive local traffic to their stores - rather than into online boutiques. Even 'boutiques' the size of Amazon. G/O Digital researchers looked... >>

BizReport | Ecommerce October 20, 2014

Report: SMB owners optimistic about 2014 holidays

With Halloween around the corner most small business owners are already looking ahead to the holiday season, and according to one report most (76%) of SMB owners are optimistic that the holidays will increase their revenue lines.... >>

BizReport | Ecommerce October 15, 2014

Study: In-store experience must begin tying to online experience

The advent of online shopping has changed the way many consumers shop for or research products. Now, according to a new study, the online shopping experience is changing the way shoppers want to be engaged while in stores. ... >>

BizReport | Ecommerce October 13, 2014

Study: Retail slumping post back-to-school

The back to school shopping season didn't set any records, and since moms and dads stopping buying clothing, paper and pencils, retailers have seen a slump in sales. That according to new data out from Euclid. ... >>

BizReport | Ecommerce October 01, 2014

Survey: Product reviews influence more than half of shoppers

Now that the kids are settled in school families are turning their attention to the holiday season. According to some experts shopping for the 2015 holidays will begin as early as mid-October, and one new survey identifies three key trends... >>

BizReport | Social Marketing September 25, 2014

Survey: More shoppers logging in via social

Social login has become the norm for many shoppers, but even as consumers use social networking profiles to login in to their favorite shopping hubs, they also want more detail about how their profile data will be used. ... >>

BizReport | Ecommerce September 24, 2014

Study: Brands upping the personalization factor

There is a growing momentum behind customer personalization - studies are focused on it, strategies are mapped out. And yet, there remains a disconnect between brands and shoppers. That disconnect is underlined in a new study from SAP, which indicates... >>

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