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BizReport | Advertising June 29, 2015

Top 3 tips to reduce customer churn

Reaching consumers has never been simpler than with online and social media efforts, but engaging those same consumers so that they become loyal buyers has never been harder. One expert offers his top 3 tips to reduce customer churn. ... >>

BizReport | Advertising June 25, 2015

Studies underline importance of data, priorities

Two studies this week underline the changing priorities for marketers and retailers, and the challenge of getting all departments on the same page. ... >>

BizReport | Ecommerce June 24, 2015

Avangate: More shoppers interested in online services

There is a growing segment of the consumer base that is looking for more from their online retailers - things like subscription services for books and movies, access to content hubs and gaming.... >>

BizReport | Ecommerce June 23, 2015

Study: Shoppers leaving big brands behind

As more shoppers change the way they shop - from using mobile devices in stores to ordering everything online - they are making another change and leaving big name brands behind. That is the takeaway from new Deloitte research which... >>

BizReport | Ecommerce June 22, 2015

How smaller retailers can compete online

The online space can be a huge help to smaller retailers - it can bring in new customers, it can help older customers reconnect. But, the online space is filled with larger brands with bigger budgets. ... >>

BizReport | Ecommerce June 17, 2015

Study: Product recommendations not converting

Product recommendations continue to carry weight with shoppers, but not necessarily enough weight to make them buy. That is a key takeaway from new Monetate data which shows that while product recommendations continue to drive shoppers to click-and-browse store sites,... >>

BizReport | Ecommerce June 08, 2015

Study: Shopping carts 'essential' to cross channel shoppers

When it comes to online shopping two new reports indicating devices are growing more and more important for shoppers, and not just for making a purchase. Some are using devices to 'store' products they want to buy in carts and... >>

BizReport | Ecommerce May 28, 2015

Ecommerce Roundup: Payment solutions and an email idea

In today's ecommerce roundup, a new payment solution for retailers both online and via mobile, and an email solution that helped a major fashion brand increased their customer base by 500%.... >>

BizReport | Ecommerce May 28, 2015

Study IDs most important shopper for retailers

There are many different kinds of shoppers but only one is changing the face of retail. That's the takeaway from new data out from Texas A&M, Retail TouchPoints and CashStar. These shoppers are loyal, informed and ready to tell their... >>

BizReport | Ecommerce May 26, 2015

Study: Look for more gift cards this summer

Gift cards continue to show their popularity. That is the takeaway from a new report out from The Retail Gift Card Association (RCGA). According to the report retailers will see more gift card buying and redemption through the remainder of... >>

BizReport | Ecommerce May 26, 2015

Survey: Retailers aren't ready for EMV deadline

This fall credit card companies in the US will implement EMV chips into credit cards. These chips will help to reduce fraud and help protect consumers' information. But, according to one new report, less than 20% of retailers surveyed have... >>

BizReport | Advertising May 25, 2015

Pixalate releases list of top programmatic networks

Data platform Pixalate has released their Global Seller Trust Index and leading the pack are OpenX, Google and Rubicon. The GSTI ranks brands based on scores for malware risk, IAB rating, viewability and other factors.... >>

BizReport | Ecommerce May 22, 2015

Expert: What Google buy buttons could mean for ecommerce

Some experts are predicting that Google will soon launch buy buttons. One expert weighs in on the implications of this proposed tool. ... >>

BizReport | Ecommerce May 20, 2015

Study: Retailers need to add reminders to To Do lists

New data shows retailers may be missing an important engagement moment with their shoppers: the reminder. Bronto Software and Demandware looked into the abandon rates for both shopping carts and product pages and found most (85%) of retailers aren't sending... >>

BizReport | Ecommerce May 19, 2015

Study: In-store shopping still preferred

For all the talk about people choosing online retailers, one new study say in-store shopping is still the shopping method of choice for the bulk of shoppers. ... >>

BizReport | Ecommerce May 11, 2015

Ecomm Reports: Traffic up, mobile spending up

Two new reports into the ecommerce space paint an interesting picture for online retailers: Euclid's newest data shows spending down while traffic to stores has increased, and Adyen reports more and more shopping is being done via mobile. ... >>

BizReport | Blogs & Content May 07, 2015

Study: Shoppers want more video

When it comes to video, consumers want more. That is the takeaway from a new report out from Animoto. Researchers polled 1,000 consumers and found that four times more shoppers wanted to watch product videos rather than reading product descriptions/reviews.... >>

BizReport | Ecommerce May 05, 2015

Shoppers: Tracking is creepy

When it comes to shopping consumers want all the conveniences of technology - the ability to check store availability or grab a coupon - as long as stores don't add on tracking features. According to new data out from RichRelevance... >>

BizReport | Ecommerce April 30, 2015

Ecommerce Roundup: Mobile support, what shoppers want

There are two new trends in the retail space that may be disturbing for some retailers. First, a growing number of shoppers want mobile customer support options while most Millennials say they don't want to deal with salespeople in stores.... >>

BizReport | Ecommerce April 28, 2015

Surveys point to what Mom wants

Gym memberships? A new hair style? A fun meal with the family? Kids (and dads) across the country are looking for something great for Mom this Mother's Day, and we've got some inside scoop.... >>

BizReport | Ecommerce April 24, 2015

Expert: The link between returns and cart abandons

Online cart abandonment rates have been over 60% mark for going on 2 years according to various studies, and yet retailers still don't have a handle on the disconnect that takes shoppers from interested to disengaged. ... >>

BizReport | Ecommerce April 20, 2015

Translation challenges stymying online communication

For a couple of years experts have been encouraging brands to become more global-minded. Today shoppers aren't just looking at US-based or UK-based companies because they live in that country. Shoppers are looking at ecommerce sites from all corners of... >>

BizReport | Ecommerce April 17, 2015

Expert: What retailers need to know about EMV

Later this year the US will finally the EMV - the Europay-MasterCard-Visa standard. What does this mean for US-based retailers?... >>

BizReport | Ecommerce April 13, 2015

Marketo, Neustar partner for precision targeting

A new partnership in the online space may open the conversational lines between shoppers and brands by capturing data in real time and offering up the most relevant content at the right time.... >>

BizReport | Ecommerce April 10, 2015

Ecomm Roundup: Partnerships abound

In today's roundup three new partnerships have been announced for the online space to improve brands' ability to target shoppers and optimize spending. ... >>

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