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BizReport | Ecommerce July 27, 2017

Consumers prefer free to fast delivery

A new report reveals a huge gap between what retailers and consumers perceive as the most persuasive shipping offerings. ... >>

BizReport | Ecommerce October 04, 2016

UK: Next day delivery option outpaces economy

August saw more orders requiring next day delivery than economy delivery, according to new data from the latest IMRG MetaPack UK Delivery Index. ... >>

BizReport | Ecommerce July 07, 2016

Cost of shipping drives in-store pick-up

Consumers are demanding more ways in which to get their hands on purchases made online, and retailers who offer a variety are less likely to risk consumers abandoning purchases.... >>

BizReport | Ecommerce March 24, 2016

99% of consumers using BOPIS service happy with experience

The overwhelming majority of consumers that choose to buy products online and pick them up at a store are happy with the experience, and some choose a retailer based on whether this service is offered, according to new research released... >>

BizReport | Ecommerce November 03, 2015

Metapack survey reveals consumer delivery expectations

Delivery and returns options play a crucial role in consumers' purchase decisions with many demonstrating little hesitation abandoning an online purchase if the delivery option they want is not available, according to a new survey commissioned by Metapack. ... >>

BizReport | Ecommerce March 06, 2013

U.S. consumers not driven to shop online by same-day delivery

Same-day delivery isn't an option that excites many online shoppers, according to new survey results released by The Boston Consulting Group, because it costs too much.... >>

BizReport | Ecommerce May 25, 2012

Consumers willing to wait longer for purchases delivered free

Research by business consulting company AlixPartners found that consumers don't mind longer delivery times when the shipping is free.... >>

BizReport | Ecommerce April 05, 2012

Failed delivery experience and rude drivers hamper e-commerce improvements in UK

A new report from solutions technology firm Micros looks at the final stage in the buying process - the delivery of goods - and finds that while overall improvements have been made there is still room for much improvement when... >>

BizReport | Ecommerce December 05, 2011

Free Shipping Day extends online holiday buying season

Free shipping has become such a draw for online shoppers that, since 2007, an entire day has been devoted to it. This year 2,000 retailers are offering free deliveries guaranteed to arrive in time for Christmas via Free Shipping Day.... >>

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