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BizReport | Ecommerce archives January 03, 2011

Report: Consumers want more from ecommerce

In a year that saw more consumers than ever head online to purchase gifts, gift cards and other products, etailers may be surprised to find that not all consumers are happy. And that means not all etailers can be happy,... >>

BizReport | Ecommerce archives January 16, 2009

Report: It's time to focus on satisfaction

Consumers aren't buying but marketers are still selling. What is the best way to reach consumers during a down economy? A new report says it is time that marketers begin focusing more on customer satisfaction.... >>

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