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BizReport | Ecommerce June 16, 2017

Same-day delivery significantly impacts retailer choice and spend

Combining data from the British Retail Consortium, Internet Retailer Magazine, and their own independent research, Clouder.co.uk has been able to identify changing attitudes towards online spending among British consumers. ... >>

BizReport | Ecommerce May 30, 2017

Real-time inventory monitoring a must for on- and offline retailers

Retailers who take too long searching inventory can expect to lose sales and revenue, according to new research from supply chain specialists, Zetes, with few consumers prepared to wait around for answers. And the problem is not just offline. ... >>

BizReport | Search Marketing May 22, 2017

SEO: It's not just about showing up

New research highlights that, for brands and retailers to succeed, it is not just about showing up in search results, but how they show up. ... >>

BizReport | Ecommerce May 11, 2017

Research reveals significant demand for augmented-reality changing rooms

As reports surface that consumer expectations of in-store tech are not being met, a new study reveals a considerable demand for augmented-reality changing rooms. ... >>

BizReport | Ecommerce January 25, 2017

Consumer trust not the same in every language

Consumers are increasingly shopping online across borders and new research reveals that there is one important consideration common among shoppers from all countries considering a new retailer - trust.... >>

BizReport | Research January 19, 2017

Supermarkets, technology brands' marketing campaigns most effective

Which UK industry's marketing campaigns inspired, and which were the least effective, in 2016? New research commissioned by 3radical reveals what consumers think. ... >>

BizReport | Ecommerce September 29, 2016

57% of consumers do not trust a business with their data

More than half of consumers do not trust businesses to use their personal data responsibly, reveals a new study released this week by the Chartered Institute of Marketing.... >>

BizReport | Ecommerce March 10, 2015

U.K.:Personalized shopping experiences would generate 7.8% extra revenue

Retailers in the U.K are missing out on millions in additional revenue due to a failure to personalize the online and offline shopping experience, according to new research from Webloyalty. ... >>

BizReport | Mobile Marketing December 08, 2014

Most consumers in the UK watch television on a... television

While television remains the main way people consume media, how much depends on the age of the viewer, according to research released by Broadband Genie.... >>

BizReport | Ecommerce November 03, 2014

Survey reveals how long shoppers spend comparing prices online

Half an hour - that is how long shoppers in Britain take, on average, to research and compare prices online, according to new research released by charitable price comparison website Give as you Live.... >>

BizReport | Ecommerce October 22, 2014

Spending up but enthusiasm down for Halloween celebrations in the UK

Spending on Halloween may be up in the UK, but research from Webloyalty found that celebrating the spooky occasion isn't as popular among Brits as it once was, and half of those surveyed won't even be answering the door to... >>

BizReport | Trends & Ideas October 21, 2014

Multitasking activity during TV viewing has little to do with the show being watched

Multitasking on other devices while watching television is a well-known phenomenon but, according to new data released by TiVo, the activities being conducted on mobile devices and laptops have little to do with the television program being watched.... >>

BizReport | Ecommerce October 17, 2014

35% of U.S. online shoppers won't browse or buy from Alibaba

It looks as if Alibaba will need to do a lot to overcome its lack of name recognition in the U.S. as well as persuading consumers that purchasing from a Chinese ecommerce company is safe and reliable.... >>

BizReport | Mobile Marketing October 16, 2014

Teens comfortable with voice search, adults feel like 'geeks'

If I were to ask you to perform a search on your smartphone right now, would you type it or speak it? A recent study by Google into voice-search habits in the U.S. suggests that if you type in your... >>

BizReport | Ecommerce October 14, 2014

More research reveals disconnect between brands and consumers

More evidence has surfaced, in the form of a study by Kitewheel, that what connected consumers want and what brands provide is not matching up.... >>

BizReport | Mobile Marketing October 06, 2014

Study lets mobile users put value on their personal data

When mobile network Orange asked mobile users in several European countries what value they put on personal data such as their location and demographic information, the results reveal they are aware of their worth.... >>

BizReport | Blogs & Content September 16, 2014

Survey reveals general reluctance to pay for online content and apps

A survey conducted in the U.S. and U.K. aimed at finding out consumer attitudes to online content and apps reveals a general reluctance to pay despite intolerance for advertising.... >>

BizReport | Ecommerce September 11, 2014

Convenience, price drive affluent travelers to use travel service providers instead of OTAs

According to a new survey by market research company MMGY Global, almost half of affluent Americans prefer to use the services of travel service providers rather than online travel agencies to book travel.... >>

BizReport | Mobile Marketing September 02, 2014

Marketers must react to changing consumer behavior caused by technology

The use of technology is changing consumer behavior and a survey conducted in the U.K. demonstrates that marketers need to react to changing habits and provide engaging content outside of traditional time-frames.... >>

BizReport | Ecommerce July 16, 2014

The Considered Consumer: Technology has slowed the path to purchase

The advent of ecommerce and associated technology is not speeding up consumers' path to purchase, it's slowing it down, according to new research from retail property firm Hammerson and analysts Conlumino.... >>

BizReport | Mobile Marketing July 11, 2014

Mobile 'untangles and enhances' the path to physical stores

Far from taking away from in-store purchases, mobile has been found to facilitate store visits and is just another step in the path to purchase, according to a new survey released by Gannett divisions G/O Digital and Key Ring.... >>

BizReport | Mobile Marketing May 20, 2014

Survey reveals importance of battery life to phone buyers

What is more important to purchasers of a new mobile phone - a large screen, fast processor or perhaps 4G capabilities? It's none of the above, according to a new study carried out by GMI, a Lightspeed Research Company. Phone... >>

BizReport | Ecommerce March 17, 2014

Bad consumer care puts businesses in the dog house for a year

How long would you hold a grudge against a company from which you'd received bad service or had your trust in them tested? According to new research from customer experience management company Thunderbird for some consumers that disappointment can last... >>

BizReport | Ecommerce February 24, 2014

Price-sensitive shoppers in UK seek out cashback deals

Britain is a nation of deal-seeking shoppers and finding the best price is now an ingrained habit, according to new research from global incentives and engagement firm parago. ... >>

BizReport | Ecommerce January 30, 2014

Mobile website and app experiences lagging behind desktop

A new survey from customer experience analytics firm ForeSee reveals that retailers' mobile sites and mobile apps are lagging behind websites in terms of customer satisfaction at a time when consumers demand a seamless and consistence experience across channels. ... >>

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