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BizReport | Ecommerce June 16, 2017

35% of consumers will absolutely not pay for delivery of online purchases

Getting free or fast delivery remains a key concern among online shoppers, according to two recent reports. ... >>

BizReport | Ecommerce January 09, 2013

Quality product images on retail websites can improve return rates

A survey by UK-based online imaging specialists, SpinMe, reveals the top tool for driving sales, and reducing returns, is 360 spin and 3D imaging. ... >>

BizReport | Loyalty Marketing July 19, 2012

Empathica: Few shoppers believe their feedback has an impact

When a consumer provides you with feedback, what do you do with it? More than half of consumers believe their feedback is ignored, according to new research from Empathica Inc. ... >>

BizReport | Research January 21, 2011

Survey finds American still worried about work

A happy consumer is good for the brand. In university or grad school, most marketers learned a trope similar to that. Since the 2008 recession, brands have been looking desperately for happy consumers, but have had very little luck in... >>