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BizReport | Ecommerce August 05, 2011

Group-buying gripes growing among consumers

Consumers, blinded by the lure of a great deal, aren't paying attention to the finer details, according to consumer complaint observations by both the Consumer Federation of America and Internet watchdog At the same time, some merchants aren't making... >>

BizReport | Ecommerce October 14, 2009

Tealeaf: Consumers tell socnets, not retailers, about transaction woes

More and more consumers are turning to the Internet to carry out their shopping, but a new survey from Tealeaf Technology Inc., a company that analyses consumer behavior online, found that e-commerce sites aren't providing a problem-free experience. Worse still,... >>

BizReport | Advertising April 30, 2008

ASA: Internet attracts most non-broadcast media complaints

Consumers are quick on the complaint button these days, with record numbers being recorded by the U.K.’s Advertising Standards Authority.... >>