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BizReport | Law & Regulation July 12, 2016

FRSB: Charity fundraising complaints up 6% on last year

The UK's top 500 biggest fundraising charities are responsible for nearly all complaints, according to the Fundraising Standards Board's annual report. ... >>

BizReport | Trends & Ideas April 27, 2016

Brits prefer to complain from behind a computer, mobile screen

The British "stiff upper lip" might mean self-restraint in public displays of emotion, but once they are safely behind a computer screen the Brits really let loose, according to new research from online review platform Trustpilot. ... >>

BizReport | Ecommerce September 09, 2015

Are your complaints and refund policies ready for the new legislation?

Key changes to consumer rights come into force in the UK soon and both online and offline businesses need to revisit their complaints and returns policies. ... >>

BizReport | Law & Regulation April 01, 2009

After two years in decline, Internet fraud complaints on the rise

Internet crimes continue to steal millions of dollars every year from unsuspecting victims, and new data from the Internet Crime Complaint Center (IC3) shows that the number of complaints was up last year. ... >>

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