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BizReport | Social Marketing January 07, 2013

75% of world leaders now have a Twitter account

In 2012, the number of the world's leaders with an account on Twitter surged, according to new research by the Digital Policy Council, with even the most ardent detractors hopping on board the social media platform.... >>

BizReport | Ecommerce September 12, 2012

Online shoppers demand the immediacy, personal contact of live chat

Online shopping is efficient and convenient, and can save time and money, but there is one thing missing - someone around to tap on the shoulder when help and advice is needed. ... >>

BizReport | Ecommerce September 10, 2012

Over half of U.S. shoppers use live chat prior to purchase

A recent report from Boldchat reveals the rise in use of live chat on ecommerce websites and how many turn to live chat to help make their purchase decision. ... >>

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