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BizReport | Ecommerce May 02, 2017

Don't forget sleepy mobile shoppers, warns research

Warning: Many of your mobile shoppers may well be drowsy, so make sure your checkout process takes this into consideration. At least, that's the take out I got from PCA Predict's recent research into UK mobile use. ... >>

BizReport | Ecommerce April 10, 2017

Reduce cart abandonment with frictionless checkout and more payment options

Visa Checkout announces significant rise in adoption of Visa Checkout while research highlights the need for retailers to provide a frictionless online checkout method to reduce cart abandonment. ... >>

BizReport | Ecommerce November 24, 2016

European Banking Authority checkout proposals will hike cart abandonment

Proposals by the European Banking Authority EBA) to bring in new additional authentication processes at online checkout could see more abandoned shopping carts, warns Visa.... >>

BizReport | Ecommerce December 03, 2014

Online checkouts can be as frustrating as a trip to the mall

Shopping online during peak times such as Black Friday and Cyber Monday is supposed to be less stressful yet, according to new research released by analytics startup Formisimo, three-quarters of shoppers who began a purchase online abandoned it due to... >>

BizReport | Ecommerce April 19, 2013

E-commerce: Little problems cause biggest issues

If you can't easily find what you're looking for in a store, you leave, right? According to new research from Redwood Software, the same behavior is to be found online. ... >>

BizReport | Ecommerce May 28, 2012

PayPal - coming to a store near you

PayPal is ramping up its offline presence and, after a launch with The Home Depot in January, has reached agreements with 15 more stores as well as two of the world's largest point-of-sale terminal manufacturers. ... >>

BizReport | Ecommerce July 30, 2010

Online retailers get POS credit option for checkouts

Offering credit at point of sale is a well known tactic to increase sales and average order values, yet very few online retailers implement credit options into e-checkouts. A U.K. retail finance solution firm has introduced a system that will... >>

BizReport | Ecommerce November 04, 2009

Five ways to grease the checkout funnel

Online shopping is supposed to be a stressless activity. Consumers enjoy browsing for products and comparing prices from the comfort of home. But, sometimes, that final stretch - actually making a purchase - can turn a relaxing activity into an... >>

BizReport | Ecommerce October 29, 2009

Amazon simplifies the checkout process

Keeping the checkout process quick and easy to use is key to lowering shopping cart abandonment and increasing sales. It's not surprising, then, to see a big online player take the simplification of online purchasing to another level. ... >>

BizReport | Ecommerce May 04, 2009

BoldChat: Live chat fosters positive vibes among online shoppers

Over three-quarters of U.S. shoppers surveyed for BoldChat's research into the effectiveness of live chat technology said the most common reason for initiating the service was when experiencing problems during check-out. ... >>

BizReport | Ecommerce October 20, 2008

Flaunt your free delivery

Consumers are going online to do their holiday shopping as a way of saving time and money, especially on gas, which makes offering free delivery a powerful way of attracting new customers.... >>

BizReport | Ecommerce October 06, 2008

Holiday prep - the time to act is now

Don't get caught with your pants down this holiday season. With just a few weeks left until shoppers begin spending in earnest you need to ensure your online marketing campaigns and website are in shape and able to cope with... >>

BizReport | Ecommerce May 29, 2008

Site bounces, shopping cart abandonments rise

More consumers abandoned shopping carts and clicked off e-commerce sites after just one click during the first quarter of this year than the same period a year ago, according to MarketLive’s recent Performance Index.... >>

BizReport | Ecommerce May 08, 2008

Consumers still find online shopping frustrating

Failing to meet customers’ expectations online can have an adverse impact on both the brand and the store, finds a survey from Opinion Research Corporation. ... >>

BizReport | Ecommerce April 01, 2008

Consumer fraud concerns affect sales

Many Internet users are unaware of their liability should their credit or debit card data be stolen, according to new research conducted by JupiterResearch for eBillme.... >>

BizReport | Ecommerce March 12, 2008

Increase payment methods, increase sales

More and more Americans are opting to use alternative payment methods online, according to a recent survey by Forrester Research, and retailers should be aware that implementing multiple payment methods could increase sales.... >>

BizReport | Ecommerce November 20, 2007

PayPal expands reach with MasterCard

E-retailers who do not offer PayPal as a payment option may benefit from a new virtual card being released by the online payment service.... >>

BizReport | Ecommerce January 18, 2007

Online Shoppers Dislike Forms and Hidden Charges

Online shoppers don't like form filling and last minute monetary suprises.... >>

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