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BizReport | Ecommerce archives January 09, 2014

Store staff equipped with mobile technology will enhance service and boost sales

New research from digital retail experience and tech firm Red Ant reveals that frontline shop staff in retail environments would be much better able to serve customers if they were provided with technology to help them.... >>

BizReport | Ecommerce archives January 06, 2014

Online retailers plan physical presence on Britain's high streets

The Internet has long been blamed for the demise of bricks-and-mortar stores but, according to the results of a recent study by the Royal Mail in the UK, some small online retailers have plans to head to the high street.... >>

BizReport | Mobile Marketing February 15, 2013

Nielsen ranks Shopkick top real-world shopping mobile app

Real-world shopping mobile app Shopkick has kicked its way to the top of the rankings, according to new figures released by Nielsen, and is now the number 1 app used for shopping at bricks and mortar stores. ... >>

BizReport | Ecommerce archives November 21, 2012

Shoppers shun stores for online to get better customer service

Consumers pick ecommerce over bricks-and-mortar stores because, reveals the ClickFox 2012 Holiday Customer Service Audit, they feel they get better customer service online. ... >>

BizReport | July 03, 2012

Physical game sales still exceed digital, but only just

Around $3.4 billion was spent on gaming in the first quarter of this year, according to new research from the NPD Group, of which almost half was spent on digital content.... >>

BizReport | Ecommerce archives March 19, 2010

Flash sales draw consumers online

Online discounts are pulling Americans out of bricks and mortar stores that are selling their wares at regular prices, according to a new study from Kelton Research.... >>

BizReport | Mobile Marketing May 09, 2009

Mobile phones turn into barcode scanners

New mobile phone barcode scanning technology has been released that will help further integrate the devices in to the sales and marketing loop and bring on- and offline media closer together.... >>

BizReport | Ecommerce archives December 18, 2008

IMRG: Online sales up 26% in U.K.

The IMRG Capgemini e-Retail Sales Index backs up other research that many British consumers have shunned malls and stores and completed much of their Christmas shopping online. ... >>

BizReport | Ecommerce archives December 11, 2008

CompUSA brings Internet in-store

A retailer in Florida is bringing the Internet to its bricks and mortar store. Miami-based CompUSA is providing customers with access to information at the point of sale to help them make better informed buying decisions. ... >>

BizReport | Ecommerce archives August 31, 2007

Online retailers outperform high street stores

A survey of hundreds of British online consumers found that online-only retailers are ahead of offline stores when it comes to customer service, price and delivery.... >>