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BizReport | Mobile Marketing July 09, 2015

Mobile banking: The new normal

In its second annual consumer mobile report, Bank of America reveals how mobile is changing the face of banking and the extent to which consumers are increasingly reliant on their mobile device.... >>

BizReport | Mobile Marketing July 07, 2015

Mobile users are banking on a date

Mobile banking technology is allowing consumers to manage their finances while on the go, and more people are taking advantage of this today than ever before, even while they are on a date.... >>

BizReport | Trends & Ideas archives June 18, 2015

Emoji make banking safer and passwords easier to remember

They are easier to remember, mathematically more secure and could be coming to a bank near you in the near future - they are emoji passcodes. ... >>

BizReport | Loyalty Marketing April 28, 2015

Financial services industry reward programs falling short of consumer expectations

When choosing a new bank or credit card, consumers are more influenced by the rewards on offer than they are by customer reviews, according to new research conducted by Collinson Latitude.... >>

BizReport | Mobile Marketing April 16, 2015

Banks missing out by focusing mobile banking ads on television

Research from advertising network BuzzCity reveals that mobile payments are soaring despite banks' failure to inform customers of the mobile facilities available to them.... >>

BizReport | Trends & Ideas archives April 13, 2015

Banking: Cash and cheque use continues to fall

As banks provide their customers with easier and more convenient ways to pay bills and make purchases, the trend away from cash continues according to data from Halifax. ... >>

BizReport | Mobile Marketing March 24, 2015

Bank customers will pay to use their lender's mobile app

Banks have had a tough time growing revenue in light of low interest rates, and more people are adopting mobile payment technology negating the need to visit branches and ATMs. However, new research from SNL Financial shows that banks may... >>

BizReport | Mobile Marketing March 13, 2015

GSMA tracks rise of global mobile money use

More consumers are using money money services to transfer funds or make payments than ever before, according to a new report from the GSMA.... >>

BizReport | Trends & Ideas archives February 26, 2015

Barclays Bank launches Twitter payments

Banks are fighting off competition from digital payment providers such as PayPal by slowly adopting their own digital banking processes. Barclays Bank in the UK has joined with Twitter to become the first in the country to allow payments via... >>

BizReport | Internet January 29, 2015

Banking industry figures show silver surfers avid users of Internet, mobile banking

Online banking is not just for the young. New figures published by the British Bankers' Association reveal that almost 2.3 million customers aged between 70 and over 100 years old now use Internet banking and the oldest customer to have... >>

BizReport | Trends & Ideas archives December 02, 2014

Face-to-face video banking comes to the UK

Technology may have led to a decrease in face-to-face interaction but one bank in the UK is bringing back the personal touch with video a video banking service that even tries keep the staff member a customer communicates with the... >>

BizReport | Mobile Marketing November 28, 2014

25% of smartphone owners have used mobile wallet technology at least once

Retailers may notice that more of their customers want to pay using their smartphones this holiday season, according to new research from Blueshift Research.... >>

BizReport | Mobile Marketing August 18, 2014

Security at the heart of U.K. mobile banking fears

Is mobile set to revolutionize banking in the UK as much as the the industry itself purports? Not according to new statistics from security and credential management specialists Intercede. ... >>

BizReport | Trends & Ideas archives August 06, 2014

Mobile and PC bill payments to exceed $20 billion in 2014

The number of consumers using computers, tablets and mobiles to pay household bills is rising, according to new analysis released by Juniper Research. Meanwhile, both American and British banks see a rise in the number of mobile banking participants. ... >>

BizReport | Internet July 08, 2014

British Banking Association reports on Britain's banking 'revolution'

Contactless cards, payment by mobile and SMS balance alerts are just some of the mobile and Internet banking features that the British public is adopting in what is being dubbed a banking revolution. ... >>

BizReport | Mobile Marketing July 02, 2014

Smartphones more important to users than coffee and toothbrushes

More and more people are using their mobile device to carry out banking functions, according to a recent report from Bank of America, in a world where smartphones are now considered more important than coffee, television and even personal hygiene.... >>

BizReport | Trends & Ideas archives May 20, 2014

Europe: Tablet banking forecast to overtake mobile banking by 2018

Mobile banking is set to grow fast in Europe over the next few years but, according to new figures released by Forrester, tablet banking will grow twice as fast, overtaking mobile by 2016.... >>

BizReport | Ecommerce archives April 03, 2014

NSA snooping prompts consumer caution in online banking and shopping

Consumers are treading cautiously online. Not only are they doing less online banking, some are even reducing the amount they use email, according to a new survey conducted by Harris Interactive for data security firm ESET.... >>

BizReport | Mobile Marketing March 13, 2014

Privacy and security barriers to mobile payment use

Mobile penetration in the US and Europe continues to rise, but consumers remain skeptical about using their mobile device as a means of replacing cash and credit cards, according to new research released by management consultants Bain & Co. ... >>

BizReport | Mobile Marketing August 19, 2013

Facebook to test mobile payment service, but will Brits get on board?

The media is awash with news that the social networking behemoth is to start testing a new service aimed at allowing Facebook users to make purchases with just their Facebook login, but will consumers in the UK trust a service... >>

BizReport | Internet August 07, 2013

Web experiences heading in the wrong direction

The latest rankings from the Temkin Group reveal the overall poor state of web experiences as few companies provide the experience consumers are looking for.... >>

BizReport | Mobile Marketing May 31, 2013

Brits trust banks to be mobile payment providers

Consumers have a love-hate relationship with their banks. However, new research from UK-based payment systems firm VocaLink, suggests that when it comes to mobile payments, it's the banks to whom consumers look to provide the service. ... >>

BizReport | Mobile Marketing May 01, 2013

Mobile remote deposit capture adoption exceeds bank's expectations

More signs this week that consumers are becoming increasingly comfortable with mobile banking. Hawaii-based American Savings Bank this week announced that customer adoption of their mobile remote deposit capture banking service reached their one year goal in just one month.... >>

BizReport | Mobile Marketing March 20, 2013

Snap happy mobile banking customers deposit checks via photos

The massive rise in adoption of mobile devices, and a growing acceptance of push mobile banking, is driving more consumers to pay their bills and deposit checks via smartphones and tablets. ... >>

BizReport | Law & Regulation April 26, 2012

CIFAS reveals rise in fraudulent use of bank accounts by owner

The UK's fraud prevention service, CIFAS, has revealed that fraud increased 13% in the first quarter of 2012. However, it's not just criminal activity, says CIFAS, but desperation on the part of some struggling account holders. ... >>

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