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BizReport | Trends & Ideas July 12, 2017

Juniper Research: In-flight wifi to be the norm by 2022

In five years time more than half of the world's commercial airline fleets will be equipped with in-flight wifi, according to new research from Juniper. ... >>

BizReport | Internet May 03, 2016

eRetail, banking and airline ticketing earmarked as hot areas for online fraud

Hot off the press from Juniper Research comes the forecast that fraudulent online transactions are set to reach $25.6 billion by 2020, up from $10.7 billion last year.... >>

BizReport | Mobile Marketing March 16, 2015

Juniper: 1.5 billion mobile boarding passes by 2019

Near-field communication technology is becoming popular in the ticketing world and, according to new research from Juniper Research, that technology will soon become commonplace with airline boarding passes.... >>

BizReport | Mobile Marketing July 24, 2014

Air passengers demand constant connectivity and fast in-flight Wi-Fi

People today are accustomed to easy access to Wi-Fi even when out and about in public. New research from Honeywell Aerospace finds that those expectations have expanded to include when travelers are airborne. ... >>

BizReport | Mobile Marketing March 31, 2014

Airlines expect dramatic rise in availability of on-board mobile payments

The next two years will see a significant rise in the number of airlines offering mobile payments on-board according to a new report from airline payment processing provider WorldPay.... >>

BizReport | Mobile Marketing January 30, 2014

Responsive design not used by world's top airlines

While many of the world's top airlines have a dedicated mobile website, not a single one is using responsive design, according to new research from digital agency 8 Million Stories. ... >>

BizReport | Social Marketing January 27, 2014

Twitter social customer care demand exceeds Facebook

Social media analytics firm Socialbakers has announced their Q4 Socially Devoted rankings revealing that the airline industry has the highest social media response rate while Twitter has surpassed Facebook in the social customer care stakes. ... >>

BizReport | Internet October 04, 2013

More travelers using comparison shopping travel website to make reservations

More than a quarter of U.S. travelers now make travel reservations via comparison travel shopping sites such as Kayak, according to the results of a new survey released by MMGY Global/Harrison Group, and over half turn to review sites such... >>

BizReport | Mobile Marketing September 12, 2013

In-flight Wi-Fi more important than legroom and bathroom facilities

When up in the air, would you trade legroom or your favorite seat for access to reliable Internet connectivity? Many would, according to a new survey of travelers from Honeywell Aerospace, going as far as to sacrifice bathroom facilities. ... >>

BizReport | Mobile Marketing March 05, 2013

Brits expect in-flight mobile connectivity to be standard in next few years

Being able to connect to the Internet, use apps and play online games while aboard an airplane is something that most travelers expect to be standard in the next few years. A new survey reveals a demand among UK travelers... >>

BizReport | Internet March 04, 2013

Air passengers to spend $1.5 billion on in-flight connectivity by 2015

In recent years, both passenger numbers and in-flight WiFi demand have increased. People are used to having access to the web wherever they go via their smartphones, tablets and laptops; and they now expect that connection to the web whilst... >>

BizReport | Ecommerce December 12, 2012

India: Online booking of air, rail tickets rises significantly

New figures released by the Internet & Mobile Association of India reveals significant growth in online booking for air and travel tickets over the last year, and Google India launches the country's first ever Black Friday equivalent.... >>

BizReport | Internet September 20, 2012

Airline ups the ante with free mile-high Wi-Fi

Today's air travelers want Wi-Fi and airlines are luring passengers with the promise of mile-high browsing. While some passengers would be prepared to pay a small fee, and airlines debate how much to charge, one airline has thrown down the... >>

BizReport | Trends & Ideas September 07, 2012

Fly.com: Americans want in-flight WiFi

When airfare search engine Fly.com asked U.S travelers if they wanted the ability to connect to the Internet at 30,000ft, the vast majority said yes, indicating a higher tolerance for in-flight mobile use than previously expected.... >>

BizReport | Mobile Marketing June 20, 2012

Consumers want to book airline tickets by mobile

Airlines can attract more mobile customers by allowing them to pay for flights via a mobile device, according to new research from payment processing firm WorldPay. Half of respondents said they would use their smartphone or tablet to purchase an... >>

BizReport | Ecommerce March 12, 2012

Amazon takes to the skies

Online shopping has taken off - literally. Travelers with Delta Air Lines can now shop via Amazon and its mobile phone website while in-flight.... >>

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