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BizReport | Ecommerce archives February 10, 2016

Two countries, two different spending trends for Valentine's Day

A new survey in the UK suggests that loved-up shoppers will shell out more to celebrate Valentine's Day this year than last, while things are quite different in the U.S. ... >>

BizReport | Research archives January 19, 2016

Many rely on online travel reviews but only a vocal few post them

Online reviews play a major role in online travel planning but, according to new research by TNS, it seems more people read them than post them. ... >>

BizReport | Advertising archives January 18, 2016

ASA rules BuzzFeed/Dylon native advertising deceptive

The UK's Advertising Standards Authority has pulled up BuzzFeed on native advertising that they felt was deceptive. ... >>

BizReport | Mobile Marketing January 12, 2016

Connected devices not yet living up to consumer expectations

Connected fridges, fitness trackers, smartwatches - do people really want them? According to new research commissioned by The BIO Agency, the answer is 'meh'. ... >>

BizReport | Ecommerce archives January 12, 2016

1 in 5 SMEs still rely on pen and paper to run their business

Imagine being unable to monitor your business' most basic finances or business projections. According to new research from payments processing firm Worldpay, that is how it is for a large proportion of SMEs in the UK. ... >>

BizReport | Ecommerce archives January 05, 2016

Retail think tank warns retailers of lower consumer spending in 2016

According to a KPMG/Ipsos Retail Think Tank (RTT) forecast, 2016 will see retail spending in the UK decrease in 2016 as consumers focus on home improvements and nights out. ... >>

BizReport | Advertising archives November 16, 2015

Latest IAB UK figures show small rise in ad blocking

New figures released by the Internet Advertising Bureau in the UK reveals a rise in the behavior with propensity to block ads decreasing with age. ... >>

BizReport | Ecommerce archives September 16, 2015

Spending gap between PC-only and multi-channel shoppers widens

A study by the Center for Retail Research for RetailMeNot reveals that shoppers in the U.K. will spend £60 billion (US$92 billion) online next year and demonstrates the gap between how much multi-channel and PC-only shoppers will spend. ... >>

BizReport | Ecommerce archives September 09, 2015

Are your complaints and refund policies ready for the new legislation?

Key changes to consumer rights come into force in the UK soon and both online and offline businesses need to revisit their complaints and returns policies. ... >>

BizReport | Internet September 02, 2015

IAB/UKOM cuts through confusion with 'definitive' data on time Brits spend online

There have many reports claiming to provide marketers with a measurement of how long Brits spend online and with different media, but The Internet Advertising Bureau UK (IAB) and UK Online Measurement Company (UKOM) have published what they claim to... >>

BizReport | Ecommerce archives August 27, 2015

Five-fold YoY growth in contactless payment use in UK

Adoption of contactless payments has witnessed significant year-on-year growth in the UK, according to new figures released by MasterCard, with more to come as the 'tap and go' limit rises next week. ... >>

BizReport | Email Marketing August 25, 2015

UK: Social networks heaviest users of email

New data released by Mailjet reveals social networks to be the heaviest users of email for engaging with their user base. ... >>

BizReport | Advertising archives August 20, 2015

Millennials believe ads are increasingly relevant

According to new research from Acxiom, younger consumers are more likely to believe advertising is becoming more relevant to them.... >>

BizReport | Ecommerce archives August 20, 2015

Contactless payment use in UK shows significant growth

In the past year, payments via contactless technology has grown five-fold in the UK. Value of transactions was up 560% year-on-year, up from 373% in the 12 months to July 2014. ... >>

BizReport | Trends & Ideas archives August 17, 2015

Pop-up stores worth £2.3billion a year to UK economy

The U.K.'s pop-up retail phenomenon is worth more than £2billion a year to the economy, according to a new report from digital communications company EE and the Center for Economics and Business Research. ... >>

BizReport | Mobile Marketing August 10, 2015

UK: Smartphones overtake laptops and PCs for browsing Internet

The UK is now a smartphone society. In what is being called a "landmark shift", smartphones are now the preferred device to go online in the UK, according to a new report from Ofcom.... >>

BizReport | Internet August 03, 2015

Personal data: Lack of trust could hinder business growth

Growth of digital services and businesses in the UK relies heavily on trust in the use of personal data, something which, according to a new study from the Digital Catapult, is currently lacking among a significant number of consumers. ... >>

BizReport | Loyalty Marketing June 20, 2015

'World-first' supermarket promotion puts customers in the driving seat

In what they are calling a "world-first" a major UK supermarket is letting members of its loyalty scheme choose which products they would like to save money on. ... >>

BizReport | Mobile Marketing June 16, 2015

One-third of purchase journey conducted on mobile, 89% of purchases made on PC

While smartphones are increasingly used during the path to purchase, new research shows that PCs remain the dominant device on which purchases are made. ... >>

BizReport | Mobile Marketing May 22, 2015

Report highlights the 'mobile moments' of commuters

Commuters in the UK spend almost an hour each working day commuting to and from work, and for almost half of that time they are engaging with their mobile device. adsquare's latest report reveals these 'mobile moments' are an opportunity... >>

BizReport | Social Marketing May 19, 2015

UK: Social media use triples and consumers turn to social to make complaints

A new survey by the Institute of Customer Service in the UK has found that a quarter of social media users made a complaint on a social platform in the past three months, an eight-fold increase in just over a... >>

BizReport | Social Marketing May 08, 2015

Politics huge on Facebook but it's no echo-chamber, says the network

If you have Facebook friends in the U.K. you have probably seen a lot of political posts, or "I have voted" statuses in the past 24 hours. But does Facebook only fill your News Feed with political posts you agree... >>

BizReport | Research archives April 30, 2015

UK: Discount supermarkets challenge 'Big Four' in consumer engagement

A new study of UK supermarket brands has revealed that the discount brands are better able to engage with consumers over a long period that their "Big Four" rivals.... >>

BizReport | Ecommerce archives April 30, 2015

UK: Mobile outstrips PC for apparel searches

Shopping for clothes online has become a mobile activity, according to the latest British Retail Consortium-Google Online Retail Monitor.... >>

BizReport | Mobile Marketing April 14, 2015

Research: British mobile spend to soar but retailers unprepared

Within the next decade almost £1 in every £7 spent in British stores will be transacted via mobile, according to new research released by Barclays. However, many retailers are not prepared for this change in purchasing behavior.... >>

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