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BizReport | Ecommerce March 12, 2015

Online voucher use growing except among silver surfers

The number of shoppers in the UK that seek out discounts and use vouchers has grown significantly over the past twelve months, according to new research commissioned by Voucherbox, apart from among older age groups. ... >>

BizReport | Ecommerce March 04, 2015

UK brands fail to improve customer service response rates

The latest customer service research from Eptica reveals that brands in the UK are failing to improve their customer service offerings with almost half of questions asked by Twitter, email and web channels going unanswered.... >>

BizReport | Ecommerce March 03, 2015

UK: Online spending and deliveries break records

2014 saw the online shopping spend in the UK smash through the £100billion barrier for the first time, reports IMRG, and this year will see online retailers break another record in the volume of packages dispatched. ... >>

BizReport | Trends & Ideas February 26, 2015

Barclays Bank launches Twitter payments

Banks are fighting off competition from digital payment providers such as PayPal by slowly adopting their own digital banking processes. Barclays Bank in the UK has joined with Twitter to become the first in the country to allow payments via... >>

BizReport | Mobile Marketing February 26, 2015

App channel worth over £4 billion to UK brands

Apps are now worth 24% more to UK brands than they were a year ago, according to new research from Conjure that reveals apps are now worth more than £4 billion a year to brands.... >>

BizReport | Ecommerce February 25, 2015

Ecommerce saves Brits 200 million miles in shopping trips per week

The popularity of online shopping has grown to the extent that more consumers shop online than visit physical stores, according to recent research by Conlumino for Webloyalty.... >>

BizReport | Mobile Marketing February 24, 2015

UK: Overall mobile spending to increase 10% to 2016

Mobile spending is growing at four times the rate of online shopping in the U.K. as consumers take to the new channel, according to recent research from PayPal and market research firm Ipsos. ... >>

BizReport | Mobile Marketing February 13, 2015

79% of brands plan proximity marketing investment in next six months

Proximity marketing is set to explode with 99% of respondents to a study commissioned by Airspace already considering investment in the technology. Does that figure sound too high? Airspace CEO Ian Malone does not think so. ... >>

BizReport | Internet January 30, 2015

Photographs among Brits' most treasured possessions

Which items would be the first you would save if your house caught fire? According to a recent poll in the UK, sentimental Brits would grab their photographs before any other possession. ... >>

BizReport | Ecommerce January 15, 2015

Royal Mail launches Click & Drop for eBay sellers

eBay sellers in the UK now have an easier postage solution thanks to the introduction of Click & Drop from Royal Mail.... >>

BizReport | Mobile Marketing January 15, 2015

Research shows 2014 Android mobile app sales growth significant

UK shoppers were significantly more mobile this festive season as new figures released by mobile apps specialist NN4M reveal.... >>

BizReport | Ecommerce January 09, 2015

31% of U.K. online shoppers experienced problems with Christmas deliveries

Almost a third of online shoppers in the UK experienced problems with their Christmas purchases, according to a YouGov report commissioned by software firm JDA, including the many that opted for click-and-collect. ... >>

BizReport | Ecommerce December 19, 2014

Online cash register bells will continue ringing on Christmas Day and Boxing Day

After a frantic Black Friday and manic Cyber Monday you could be forgiven for thinking that consumers will be kicking back, enjoying Christmas Day and giving their wallets a rest - but you would be wrong, according to new research... >>

BizReport | Mobile Marketing December 18, 2014

Survey reveals the odd places consumers shop by mobile

While it comes as no surprise that UK consumers are some of the top mobile shoppers in Europe, where they do their mobile shopping is a bit of an eye-opener.... >>

BizReport | Email Marketing December 16, 2014

Email more likely to distract and engage than social

Direct email marketing is more effective at eliciting a click than social media posts and advertising, according to new research released by shopping and charity donation website Give as you Live. ... >>

BizReport | Ecommerce December 12, 2014

Survey reveals the odd places consumers shop by mobile

While it comes as no surprise that UK consumers are some of the top mobile shoppers in Europe, where they do their mobile shopping is a bit of an eye-opener.... >>

BizReport | Mobile Marketing December 08, 2014

Most consumers in the UK watch television on a... television

While television remains the main way people consume media, how much depends on the age of the viewer, according to research released by Broadband Genie.... >>

BizReport | Ecommerce December 04, 2014

UK: Higher online conversion rates predicted for Q4 2014 versus 2013

New and improved online retail services such as click and collect and same-day deliveries will see online Christmas conversion rates increase by over a third compared to the rest of the year, according to predictions made by price comparison technology... >>

BizReport | Trends & Ideas December 02, 2014

Face-to-face video banking comes to the UK

Technology may have led to a decrease in face-to-face interaction but one bank in the UK is bringing back the personal touch with video a video banking service that even tries keep the staff member a customer communicates with the... >>

BizReport | Ecommerce November 24, 2014

Big spending forecast for UK Black Friday

Black Friday, a traditional discount day among retailers in America, will see even more British stores and online retailers join in this year to benefit from the incredible spending levels.... >>

BizReport | Ecommerce November 20, 2014

Third of UK online retailers are not ready for the Christmas rush

Stores are being decked out with tinsel, ads are increasingly snowy, and consumers' thoughts have long been in gift-buying mode. However, according to recent research by ecommerce agency Ampersand, many retailers are not yet ready for the festive rush.... >>

BizReport | Ecommerce November 18, 2014

Survey shows men keener to shop in-store than women

Men are not generally known for their love of trawling around stores, so a survey of UK consumers threw up some interesting findings in relation to Christmas shopping.... >>

BizReport | Ecommerce November 11, 2014

Royal Mail: British SMEs plan an early start to Christmas promotions

Pricing tactics will be the most implemented strategy this Christmas among British SME's, according to research from the Royal Mail, as will beginning Christmas promotions a week earlier than last year.... >>

BizReport | Ecommerce November 03, 2014

Survey reveals how long shoppers spend comparing prices online

Half an hour - that is how long shoppers in Britain take, on average, to research and compare prices online, according to new research released by charitable price comparison website Give as you Live.... >>

BizReport | Ecommerce November 03, 2014

95% of Brits plan to use click and collect this Christmas

Online retailers serving the UK must prepare themselves for a delivery trend that nearly all consumers plan to use this coming festive season - click and collect.... >>

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