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BizReport | Advertising November 16, 2015

Latest IAB UK figures show small rise in ad blocking

New figures released by the Internet Advertising Bureau in the UK reveals a rise in the behavior with propensity to block ads decreasing with age. ... >>

BizReport | Ecommerce September 16, 2015

Spending gap between PC-only and multi-channel shoppers widens

A study by the Center for Retail Research for RetailMeNot reveals that shoppers in the U.K. will spend £60 billion (US$92 billion) online next year and demonstrates the gap between how much multi-channel and PC-only shoppers will spend. ... >>

BizReport | Ecommerce September 09, 2015

Are your complaints and refund policies ready for the new legislation?

Key changes to consumer rights come into force in the UK soon and both online and offline businesses need to revisit their complaints and returns policies. ... >>

BizReport | Internet September 02, 2015

IAB/UKOM cuts through confusion with 'definitive' data on time Brits spend online

There have many reports claiming to provide marketers with a measurement of how long Brits spend online and with different media, but The Internet Advertising Bureau UK (IAB) and UK Online Measurement Company (UKOM) have published what they claim to... >>

BizReport | Ecommerce August 27, 2015

Five-fold YoY growth in contactless payment use in UK

Adoption of contactless payments has witnessed significant year-on-year growth in the UK, according to new figures released by MasterCard, with more to come as the 'tap and go' limit rises next week. ... >>

BizReport | Email Marketing August 25, 2015

UK: Social networks heaviest users of email

New data released by Mailjet reveals social networks to be the heaviest users of email for engaging with their user base. ... >>

BizReport | Advertising August 20, 2015

Millennials believe ads are increasingly relevant

According to new research from Acxiom, younger consumers are more likely to believe advertising is becoming more relevant to them.... >>

BizReport | Ecommerce August 20, 2015

Contactless payment use in UK shows significant growth

In the past year, payments via contactless technology has grown five-fold in the UK. Value of transactions was up 560% year-on-year, up from 373% in the 12 months to July 2014. ... >>

BizReport | Trends & Ideas August 17, 2015

Pop-up stores worth £2.3billion a year to UK economy

The U.K.'s pop-up retail phenomenon is worth more than £2billion a year to the economy, according to a new report from digital communications company EE and the Center for Economics and Business Research. ... >>

BizReport | Mobile Marketing August 10, 2015

UK: Smartphones overtake laptops and PCs for browsing Internet

The UK is now a smartphone society. In what is being called a "landmark shift", smartphones are now the preferred device to go online in the UK, according to a new report from Ofcom.... >>

BizReport | Internet August 03, 2015

Personal data: Lack of trust could hinder business growth

Growth of digital services and businesses in the UK relies heavily on trust in the use of personal data, something which, according to a new study from the Digital Catapult, is currently lacking among a significant number of consumers. ... >>

BizReport | Loyalty Marketing June 20, 2015

'World-first' supermarket promotion puts customers in the driving seat

In what they are calling a "world-first" a major UK supermarket is letting members of its loyalty scheme choose which products they would like to save money on. ... >>

BizReport | Mobile Marketing June 16, 2015

One-third of purchase journey conducted on mobile, 89% of purchases made on PC

While smartphones are increasingly used during the path to purchase, new research shows that PCs remain the dominant device on which purchases are made. ... >>

BizReport | Mobile Marketing May 22, 2015

Report highlights the 'mobile moments' of commuters

Commuters in the UK spend almost an hour each working day commuting to and from work, and for almost half of that time they are engaging with their mobile device. adsquare's latest report reveals these 'mobile moments' are an opportunity... >>

BizReport | Social Marketing May 19, 2015

UK: Social media use triples and consumers turn to social to make complaints

A new survey by the Institute of Customer Service in the UK has found that a quarter of social media users made a complaint on a social platform in the past three months, an eight-fold increase in just over a... >>

BizReport | Social Marketing May 08, 2015

Politics huge on Facebook but it's no echo-chamber, says the network

If you have Facebook friends in the U.K. you have probably seen a lot of political posts, or "I have voted" statuses in the past 24 hours. But does Facebook only fill your News Feed with political posts you agree... >>

BizReport | Research April 30, 2015

UK: Discount supermarkets challenge 'Big Four' in consumer engagement

A new study of UK supermarket brands has revealed that the discount brands are better able to engage with consumers over a long period that their "Big Four" rivals.... >>

BizReport | Ecommerce April 30, 2015

UK: Mobile outstrips PC for apparel searches

Shopping for clothes online has become a mobile activity, according to the latest British Retail Consortium-Google Online Retail Monitor.... >>

BizReport | Mobile Marketing April 14, 2015

Research: British mobile spend to soar but retailers unprepared

Within the next decade almost £1 in every £7 spent in British stores will be transacted via mobile, according to new research released by Barclays. However, many retailers are not prepared for this change in purchasing behavior.... >>

BizReport | Ecommerce April 14, 2015

Barcode technology, not drones, among British shoppers' wants

Research reveals that the 'new technology' that British shoppers look forward to is not drone deliveries and mobile payments but services that are already, to some extent, in existence. ... >>

BizReport | Trends & Ideas April 13, 2015

Banking: Cash and cheque use continues to fall

As banks provide their customers with easier and more convenient ways to pay bills and make purchases, the trend away from cash continues according to data from Halifax. ... >>

BizReport | Ecommerce March 12, 2015

Online voucher use growing except among silver surfers

The number of shoppers in the UK that seek out discounts and use vouchers has grown significantly over the past twelve months, according to new research commissioned by Voucherbox, apart from among older age groups. ... >>

BizReport | Ecommerce March 04, 2015

UK brands fail to improve customer service response rates

The latest customer service research from Eptica reveals that brands in the UK are failing to improve their customer service offerings with almost half of questions asked by Twitter, email and web channels going unanswered.... >>

BizReport | Ecommerce March 03, 2015

UK: Online spending and deliveries break records

2014 saw the online shopping spend in the UK smash through the £100billion barrier for the first time, reports IMRG, and this year will see online retailers break another record in the volume of packages dispatched. ... >>

BizReport | Trends & Ideas February 26, 2015

Barclays Bank launches Twitter payments

Banks are fighting off competition from digital payment providers such as PayPal by slowly adopting their own digital banking processes. Barclays Bank in the UK has joined with Twitter to become the first in the country to allow payments via... >>

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