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BizReport | Mobile Marketing September 28, 2016

UK consumers will have 12 billion click-to-call conversations this year

While it might appear as if smartphones are used for anything but phoning someone up, new research from mobile advertising analytics firm Marchex shows that there are still many in the UK who do use their mobile device to talk... >>

BizReport | Trends & Ideas September 16, 2016

Firms not making their brand values known to prospective employees

Businesses in the UK are missing out on attracting top talent by failing to promote their company's values to prospective candidates, according to new research from LinkedIn.... >>

BizReport | Social Marketing September 13, 2016

Facebook remains a top social media destination for youngsters

Are younger Internet users abandoning Facebook? How often do adults in the UK use social media? The answers, and more, are contained in a new, publicly released, report from digital agency We Are Flint. ... >>

BizReport | Internet September 06, 2016

Survey prompts UK online shoppers to rethink who holds their data

A survey in the UK reveals that online shoppers are unaware of just how many organizations hold sensitive data about them. ... >>

BizReport | Research September 06, 2016

UK consumers cite country's public transport as worst for customer service

With customer service and experience playing pivotal roles among today's consumers, a new survey from service design consultancy, Engine, reveals the UK's worst offenders.... >>

BizReport | Trends & Ideas September 02, 2016

UK consumers ready for smart shopping via IoT

Consumers in the UK are ready for the new age of smart shopping, according to research by digital agency Salmon, in which connected devices make sure they never run out of the essentials.... >>

BizReport | Ecommerce August 31, 2016

Unique products, better prices motivate cross-border ecommerce

The search for unique products and better prices leads many UK consumers to consider purchasing from retailers outside of the country, according to new research from Bronto Software.... >>

BizReport | Trends & Ideas August 29, 2016

UK Cards Association tracks rise of contactless payments

The cashless society may not be far away. More payments were made using contactless cards during the first half of 2016 than in all of last year, according to new research out of the UK.... >>

BizReport | Trends & Ideas August 26, 2016

Time watching TV remains the same, but different

Despite new technologies and devices, the predicted death of television has not materialized and, says a new study from Clusters, people are watching just as much television as they always have done.... >>

BizReport | Social Marketing August 25, 2016

Social media platforms failing to adequately monitor hate speech

The British government believes more needs to be done by major social media outlets to monitor hate speech and the promotion of violence. ... >>

BizReport | Ecommerce August 24, 2016

Omnichannel retail strategy key to SME success

Small and medium-sized retailers in the UK are missing out on sales due to the lack of an omnichannel strategy, according to business management software development firm Anagram Systems. ... >>

BizReport | Ecommerce August 24, 2016

UK: Post-Brexit sees rise in overseas online orders

In the wake of Brexit, and perhaps because of its effect on the exchange rate, more than a quarter of orders placed with online retailers in the UK were from overseas customers. ... >>

BizReport | Ecommerce August 20, 2016

UK online sales reaches 20-month high in July

Online fashion sales for the month of July jumped 22% year on year, as deep discounting motivated shoppers in the UK to spend, according to the IMRG Capgemini eRetail Sales Index. ... >>

BizReport | Advertising August 17, 2016

Ad blocking: 'Value exchange' message may be getting through to consumers

The latest IAB quarterly report, carried out in conjunction with YouGov, reveals no recent uptick in ad blocker use among adults in the UK. In fact, confusion among consumers as to what is, and is not, an ad blocker may... >>

BizReport | Social Marketing August 17, 2016

UK SME's failing to engage the world via social

SME's in the UK are not making the most of digital and social media to market their wares abroad, and are missing out on growing their business and market share. ... >>

BizReport | Trends & Ideas August 16, 2016

80% of UK businesses fear displacement by tech-savvy start-ups

Eight out of 10 businesses in the UK fear being displaced, not only by startups, but by established competitors, reveals a new survey from digital transformation firm, Squiz. ... >>

BizReport | Advertising August 15, 2016

Consumers want a fair trade for their personal data

Customer relationship management specialists, Amaze One, has revealed the fine balance between a great personalized experience and a creepy one, and what it takes to encourage consumers to share more information.... >>

BizReport | Trends & Ideas August 15, 2016

UK: Marketing, PR firms least likely to embrace analytics

A survey of business owners and marketers across the UK reveals that marketers and PR firms are the worst at measuring the ROI of their digital activities.... >>

BizReport | Trends & Ideas August 09, 2016

TV preferred choice for watching Olympic Games

With the Rio Olympics underway, there are plenty of stats around for marketers to get their teeth into. The latest set, regarding how Brits plan to watch the sporting event, comes from media technology firm Snell Advanced Media. ... >>

BizReport | Internet August 08, 2016

Biggest rise in ID theft among the most tech-savvy

Being a tech-savvy mobile and social media user does not preclude a person from falling victim to identity fraud, reveals new research by Experian.... >>

BizReport | Internet August 04, 2016

Do you suffer from 'connectivity creep' or 'tech tardiness'?

The Internet and mobile are now integral to everyday life, but more and more people in the UK are taking a step back from technology to re-engage with the real world, according to new research from Ofcom. ... >>

BizReport | Ecommerce August 03, 2016

Could chat bots improve current state of UK customer service?

UK consumers are not at all happy with the level of customer service they are receiving, according to new research from UK estate agent YOPA. Could AI/chat bots be the answer? ... >>

BizReport | Internet July 27, 2016

Report reveals digital capability deficit among Brits

While the UK is performing well in terms of digital policy, it is falling behind when it comes to the populations' confidence and capabilities with digital technology, according to a new report from Barclays.... >>

BizReport | Loyalty Marketing July 26, 2016

Loyalty schemes require more relevancy and personalization

Almost all consumers in the UK have, at some point, joined a loyalty program. However, according to new research from 3radical, consumers want those programs to understand them better and provide more relevant rewards and promotions.... >>

BizReport | Ecommerce July 25, 2016

Amazon flexing its delivery options in the UK

Amazon is to test its latest delivery initiative in the UK during the coming months and, no, it isn't drones. ... >>

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