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BizReport | Loyalty Marketing June 26, 2018

5 Tips for IT to Better Manage the Customer Experience

Customer experience is no longer just a business-to-business (B2B) and business-to-consumer (B2C) strategy for winning and retaining customers. Thanks to "consumerization" - where employees are bringing their often-superior personal-life experiences of services, support, and customer service into the workplace -... >>

BizReport | Advertising February 28, 2017

Top 4 tips to implement machine learning

We're hearing more every week about advancements in artificial intelligence and machine learning, especially where marketing is concerned. But, one expert believes marketing is only one area in which AI can be beneficial - the other is IT. Here... >>

BizReport | Internet August 29, 2016

Top 3 tips for enterprises to enter the cloud

While small businesses do have more flexibility when it comes to cloud integrations, enterprises arguably have more money to do so. That begs the question: why are enterprises lagging behind? ... >>

BizReport | Internet March 06, 2016

Top 3 reasons your business should include the cloud

The cloud isn't just the place we put old music or apps, or how businesses can store last year's tax returns. One expert believes there are three ways brands can begin using the cloud now that will impact their business.... >>

BizReport | Internet January 28, 2016

3 ways to use the cloud outside the office

Most of us think of the cloud as a peripheral to get into our email or shared files when we are outside the office. But the cloud can be used for much more. Here are three cloud strategies businesses can... >>

BizReport | Internet January 25, 2016

3 Ways to use the cloud in the office

The cloud is making work life simpler every day. Most of us think of the cloud as an outside the office option but one expert lays out three ways the cloud can be used in-office. ... >>

BizReport | Ecommerce June 04, 2014

Top 3 tips to improve customer service

Shoppers have more options than ever to get the products they want as the price they want, which can put retailers at a disadvantage. Unless retailers use their service to reach out to build customer loyalty. Here's how:... >>

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