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BizReport | Ecommerce archives February 11, 2014

Reports: Retailers need better customer service, mobile solutions

Customer service and customer experience. The same thing? Not really, but some of the same elements are there. Unfortunately according to a new report customer service is falling for many retailers.... >>

BizReport | Mobile Marketing March 14, 2013

Report: UK retailers aren't optimized for mobile

In the US, retailers have jumped onto the mobile bandwagon with gusto, optimizing pages and offering better mobile viewing options. But in the UK retailers have been slower to adopt mobile performance standards, according to new data out from Skava.... >>

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