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When it comes to the social space more and more consumers are looking to social networks to stay in contact with their favorite brands. But, it seems, one demographic is more likely than others to turn to social - that... >>
Whether watching because it was the last game for Baltimore Ravens' famed linebacker Ray Lewis or for brands' ingenious commercials, the bulk of Super Bowl watchers were also engaging via mobile devices. They were tweeting about spectaculars plays - and... >>
When it comes to customer service, a dedicated phone line doesn't top the list of consumer demands any longer. According to new data from NM Incite people want immediate action - not to wait on hold for long periods of... >>
As the 2012 Presidential Election heats up in the US, data from NM Incite shows the social sphere may have a bigger impact than expected. According to their data in three of the four 2010 election races studied, the candidate... >>
According to comScore's 2012 Mobile Future in Focus report businesses - and consumers - will look more to the mobile screen in the upcoming year. And that mobile screen won't just be on a smartphone. Tablets and their 'fourth' screen,... >>
As more consumers adopt smartphones and add data plans to their monthly bills, they are changing the way they engage with businesses, content and information providers. Read on to learn what mobile devices are gaining buzz and how mobile users... >>
New stats out from NM Incite the buzz surrounding Black Friday and Cyber Monday peaked on Black Friday; there was a 15% year over year increase in the buzz surrounding over these terms. As for what kind of buzz, 7%... >>
Traditional television viewing may be decreasing thanks to the streaming of shows online as well as an increase in DVRs, but technology is making it easier for people to shift their viewing habits. One interesting finding from NM Incite and... >>
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Responsive web design is an integral part of customer engagement in our multi-device world. But the additional costs and resources...
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