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BizReport | Ecommerce archives May 18, 2010

Report: Search paying off for retailers

Online retailers, chain stores and even catalog companies are quickly learning more of the benefits of search, at least according to a recent Internet Retailer report. Researchers polled more than 100 online-only retailers, stores and brands and found that 25%... >>

BizReport | Ecommerce archives February 02, 2009

Etailers add content, rich media to websites

It seems that etailers are taking the old adage 'beauty is only skin deep' to heart. Many etailers are taking formerly 'pretty' websites and adding content, rich media and consumer reviews in an effort to give consumers what they really... >>

BizReport | Ecommerce archives January 07, 2009

Live chat boosts sales and customer service

Online stores are increasingly giving a human touch to their customer service, with the implementation of live chat functions that are initiated by agents based on a customer's location on a website, or their browsing behavior. ... >>

BizReport | Search Marketing August 17, 2007

SEO being under-utilized by large online retailers

Even now, some of the largest online retailers are failing to recognize the importance of SEO in driving traffic and increasing sales, according to a new study. ... >>