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BizReport | Ecommerce archives September 23, 2013

25% of consumers say online shopping beats in-store at Christmas

A quarter of online shoppers believe that online shopping is a much better experience than in-store at Christmas, according to the latest eCustomerService Index from eDigitalResearch and IMRG. ... >>

BizReport | Ecommerce archives September 03, 2013

Retailers should prepare for a merry m-Christmas

Retailers, already planning ahead for the festive shopping season, need to pay careful attention to their mobile offering this year, perhaps more than ever before. A new report finds that m-commerce sales in the UK have doubled in the last... >>

BizReport | Ecommerce archives August 28, 2013

Online retailers' Christmas spending cheer not shared by consumers

Retailers can not rely on increased online consumer spending this coming festive season, according to new research from Peerius, but instead must focus on taking a larger share of spend, as cautious consumers expect to spend about the same as... >>

BizReport | December 27, 2012

Amazon ranks first and second in UK Christmas customer satisfaction survey

Amazon has come first and second in on online Christmas shopping customer satisfaction survey in the UK.... >>

BizReport | November 29, 2012

U.K. shoppers to spend 15 million hours online on Cyber Monday

Cyber Monday may have come and gone in the U.S., but in the U.K. the busiest online shopping day of the year is yet to happen. Experian Hitwise predicts that Cyber Monday in the U.K. will see millions of visits... >>

BizReport | Ecommerce archives November 20, 2012

80% plan to purchase gift cards this season

For the fifth year running gift cards will be the number one present this Christmas, according to new figures released by the National Retail Federation, with over 80% of shoppers buying at least one.... >>

BizReport | November 01, 2012

Christmas carols and decorations pre-Thanksgiving annoy shoppers

Americans aren't happy that Christmas appears earlier and earlier in stores and malls, according to new research from SOASTA. Most believe the decorations and Christmas tunes should wait until after Thanksgiving.... >>

BizReport | Ecommerce archives August 30, 2012

10 Ways You Can Encourage Consumer Product Reviews

In the run up to Black Friday and Cyber Monday consumers will be trawling product reviews to help them make important purchase decisions. If your business has yet to harness the power of reviews, here's how you can make a... >>

BizReport | Ecommerce archives August 27, 2012

Consumers to start holiday shopping early - are you ready?

Online retailers who still think they've got lots of time before Christmas to get their seasonal marketing strategies formulated and their websites ready for action had better think again. A new survey from RetailMeNot.com found that over a third of... >>

BizReport | Ecommerce archives July 27, 2012

Earliest opening day for Harrods' Christmas World department

With just 150 days until Christmas and summer still evident for many in the northern hemisphere, what does one of the world's largest and most luxurious department stores do? It opens up the doors to its festive store.... >>

BizReport | Internet January 11, 2012

UK: Use of tablets doubles on Christmas Day

New figures from eDigitalResearch and the Internet Marketing in Retail Group (IMRG) reveal that the number of UK consumers using tablets to go online over Christmas Day and Boxing Day in 2011 doubled from the year before.... >>

BizReport | Internet December 19, 2011

'Tis the season to be drunk online

Don't for one minute think your drunken antics at the company Christmas bash will forever remain within the confines of the office. A new survey in the UK reveals that over three-quarters of tagged photographs on Facebook pages are of... >>

BizReport | Ecommerce archives December 09, 2011

Elastic Path: 27% of holiday shoppers to buy virtual gifts

Recent consumer research from Elastic Patch reveals that over a quarter of holiday shoppers plan to purchase digital goods as gifts and will up their spend from 2010.... >>

BizReport | Ecommerce archives December 08, 2011

Inebriated Brits to splash out $3 billion online this holiday season

'Tis the season to be merry but, according to some seasonal stats from Kelkoo, not while sat in front of the computer. Being drunk in charge of a mouse may well lead to some unexpected arrivals. ... >>

BizReport | Ecommerce archives November 30, 2011

Christmas countdown calls for urgency marketing tactics

As time ticks away and Christmas Day draws nearer consumers are shopping with an increased air of urgency. Marketers can work this to their advantage by acknowledging time constraints and motivating prompt purchases. ... >>

BizReport | Ecommerce archives November 03, 2011

Digital gifts have "last minute" appeal

A new survey from Elastic Path reveals the rise of digital gift purchases and the top reasons why consumers opt to purchase them.... >>

BizReport | Ecommerce archives November 03, 2011

Amazon makes Christmas sales prediction

Predictions for doomsday, earthquakes and raptures have flooded the press this year, but a prediction that's far more useful to retailers in the UK has been released by Amazon.... >>

BizReport | Ecommerce archives October 21, 2011

ONS figures show surprise rise in UK September sales volumes

Britain's Office for National Statistics' latest retail sales bulletin shows a surprise volume rise in September after riots disrupted trade in August.... >>

BizReport | Ecommerce archives October 20, 2011

NRF decreases festive season consumer spending forecast

The last few months have been tough on the pockets of consumers and no-one is expecting a significant rise in consumer spending this festive season. The National Retail Federation has revised holiday retail sales forecasts to show a decrease in... >>

BizReport | Ecommerce archives October 05, 2011

E-commerce sales stunt seasonal in-store staff hiring

Retailers are cutting back on in-store staffing levels this year in a bid to trim the fat in the lead up to a busy online holiday season, according to figures released by the Hay Group.... >>

BizReport | Mobile Marketing August 30, 2011

Velti: Key to mobile coupon campaigns is to keep them simple

The holiday season is almost upon us and consumers are scanning all types of media for money-saving gift ideas, sometimes quite literally. Mobile will play a big role in Christmas shopping this year and marketers are looking to push coupons... >>

BizReport | Mobile Marketing August 25, 2011

UK consumers plan more festive shopping by phone this year

Over half of the 6,000 or so UK consumers surveyed by eDigitalResearch for IMRG plan to start their Christmas shopping earlier this year, many will use the Internet and more than a third will do more shopping using their smartphones,... >>

BizReport | Ecommerce archives January 17, 2011

Two-thirds of Brits experienced online shopping problems at Christmas

The big freeze drove many Brits online to purchase Christmas gifts, but many were disappointed when those gifts failed to arrive on time or were not the items they were expecting, found research firm Intersperience. ... >>

BizReport | Ecommerce archives November 29, 2010

IMRG predicts U.K.'s busiest online shopping minute of 2010

Want to know when your website is going to get hit the hardest? According to new research from UK online retail trade association IMRG, it's lunchtime on 6 December.... >>

BizReport | Ecommerce archives November 02, 2010

Google gives marketers Christmas insights via new website

Marketers who want to keep their finger on the pulse of what consumers are searching for, what they are buying and what they plan to buy for the 2010 holiday season should check out Google's new website - ThinkHoliday. ... >>

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