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BizReport : Social Marketing

Social Marketing

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Monday, April 20, 2015

Social Roundup: How brands are engaging in social

Two new reports shed light on how brands are engaging in the social space, and how social networks are changing how shoppers engage with their favorite brands. >>

Tuesday, April 14, 2015

Expert: What brands need to know about Twitter's update

Twitter has announced plans to change how they interact with businesses and brands using their platform - namely their 'firehose partners'. What does this mean for businesses on the social network? >>

Tuesday, April 14, 2015

Barcode technology, not drones, among British shoppers' wants

Research reveals that the 'new technology' that British shoppers look forward to is not drone deliveries and mobile payments but services that are already, to some extent, in existence. >>

Friday, April 10, 2015

Study: Car buyers influenced by social media

Add another product category that is being pushed along by social media: auto buying. According to new data out from Crowdtap most in-market auto buyers are influenced along their path to purchase by social media. >>

Wednesday, April 08, 2015

Video advertising: Facebook's rise to dominance

Video advertising technology firm Mixpo has released findings from a recent survey that suggest Facebook video could soon overtake YouTube as the top video advertising platform. >>

Tuesday, April 07, 2015

Can you identify with these six social media faux-pas?

Social media can be a godsend and a curse for small businesses. While it is inexpensive, it is also a skill and a commitment. Here are six of the biggest mistakes small businesses make when trying to make use of social media. >>

Tuesday, April 07, 2015

Studies show baseball's favorites

Major League Baseball's regular season got on underway on Monday, and fans are already makes themselves heard. Two new surveys indicate which teams are leading in social sentiment and in fan loyalty. >>

Wednesday, April 01, 2015

Report: Autofill features on social media improve conversions

It seems that making it simple for customers to fill out survey and order forms is key to conversion. That according to Formstack's new 2015 Form Conversion Report; according to their data using autofill features in these types of forms can double conversion rates. >>

Friday, March 27, 2015

Expert: The most important social metrics for brands

Is it enough for a brand to have a profile on Facebook and to share tips or daily deals? Not so much, at least not any longer. Brands need to cull data, analyze it and use that data to connect. But, with so much data available, how can a brand know they're tuning in to the right metrics? >>

Thursday, March 26, 2015

What did Facebook's inactive account purge do to fan counts?

Ryan Solutions has tracked the number of Facebook fans lost after the social network purged voluntarily deactivated and memorialized accounts from brands' fan counts. >>

Wednesday, March 25, 2015

Twitter gets tough on trolls

Threatening, offensive and abusive Tweets may soon become a thing of the past thanks to a new 'quality filter' launched this week. >>

Monday, March 23, 2015

Is auto-playing on Facebook good, bad for brands?

Over the past few weeks more and more consumers have seen videos begin to auto-play on Facebook's newsfeed. While this trend isn't intrinsically bad, it can also not be the best idea. Here's why: >>

Monday, March 23, 2015

Email customer service response times lengthen, Twitter improves

A new study from Eptica reveals that retailers' response time to answer Twitter queries has improved, but that email response times have lengthened by 8 hours. >>

Monday, March 23, 2015

Expert: The key to social data

Consumers are all over the social space, logging in multiple times each day, sharing news and fun stories and getting their fill of trending topics. The social space is also rich in data - from consumer behaviors to favorite brands/products. Still, many brands aren't connecting as they should in the social space. >>

Tuesday, March 17, 2015

Yesmail: Instagram integration low

Although it is one of the fastest growing social networks, many brands continue to stay away from Instagram. That is the takeaway from Yesmail Market Intelligence. According to their data less their one-quarter (23%) of brands 'regularly using' Instagram. >>

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