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Research

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Wednesday, July 10, 2019

Studies: How OTT viewers are changing

Cord-cutting is continuing its rise across American households. According to a new comScore report many of those cutting off cable are instead turning to services like Netflix (55%) and Hulu (52%) to get the content they're missing from cable's service. And they're using OTT products like Apple TV, Amazon's Fire Stick, Roku, and others. >>

Monday, July 08, 2019

Study: Fewer than half of mobile calls answered

News out of mobile may be a bit discouraging for mobile marketers - especially those depending on consumers to answer calls. According to a new Hiya study fewer than half of all calls to mobile phones are now answered. >>

Friday, July 05, 2019

Expert: How customer service is impacting Prime Day performance

Consumers continue to log-on to Amazon, price-check with other retailers, and spend money on Prime Day. But, with the 2019 event around the corner, one expert believes it will be customer service that will rule Prime Day 2019, not just good deals. Here's why. >>

Thursday, July 04, 2019

How game-based ads are improving ROI

One new report indicates targeted ads aren't increasing brands' ROI as well as some might think. In fact, the increase in ROI from targeted ads may only be about 4%. Which is why, according to one expert, brands need to think outside the targeting box. >>

Wednesday, July 03, 2019

Study finds consumers more likely to open texts than emails

Is texting taking over email for business communications? That is one takeaway from new data which indicates that more and more consumers are signing up to get texts from their favorite brands. The data also shows that, while email remains the preferred channel, texts actually have higher open rates than email. >>

Monday, July 01, 2019

Prime Day announced, how merchants may fair

About one-third (32%) of Americans are now receiving at least 1 package from Amazon each week according to new Walker Sands data, and that trend is one reason some experts believe 2019's Prime Day - and Prime Day's going forward - could be the new Black Friday. >>

Saturday, June 29, 2019

Reports ID how travelers use mobile during trips

Books of maps, stopping at gas stations for directions. Printing specific directions from mapping sites. Over the years, travelers have used these options and more to get to their destinations. But, with the advent of mobile, many simply turn to their phones in a crunch. Just how has mobile impacted travel? >>

Thursday, June 27, 2019

Study: Trust key to engagement

There is a growing divide between retailers and consumers and the divide is centered on trust and communication. Researchers with Yes Marketing found only 7% of consumers believe brands do not contact them often enough while more than one-third say they are contacted too often. >>

Wednesday, June 26, 2019

Study: Shoppers won't wait for site-load

It has been a long-held belief that people will click away from sites with long load times. New data underlines this, especially for online shoppers. Researchers found that 90% of shoppers have left an ecommerce site because it loaded slowly and more than half (57%) have not only left, but bought from a competitor because of site loading issues. >>

Tuesday, June 25, 2019

Expert: How data will impact the next 5 years

Data collection and analysis continues to become more important for business success, but consumers continue to worry about data breaches and how their private information is used, leaving many merchants and marketers wondering just what they can, could, or should do for their customers. We asked a digital expert how the data wars would change the digital space over the next few years. >>

Monday, June 24, 2019

Report: SMB owners taking on more responsibility

While there has been a boom in small businesses opening in the US over the past decade, a new report indicates these business owners are shouldering much of the responsibility. SMBs are also finding newer tech to be an implementational challenge. To cope, more SMB owners are shouldering more of the business responsibility. >>

Friday, June 21, 2019

How to create a strong SPO strategy

By 2020 programmatic ad spending is predicted to reach $100 billion. As this spend continues to increase so is the reliance on Supply Side Platforms (SSPs) for quality space and, according to one expert, why more brands must incorporate Supply Path Optimization. >>

Thursday, June 20, 2019

Expert: How net neutrality repeal has hindered brands, consumers

It's been a year since the US Congress repealed Net Neutrality, and while their reasoning was that ISPs and other entities wouldn't change how consumers logged on, surfed, or found information, the revers has been true. >>

Wednesday, June 19, 2019

Reports: Disconnect between brands, shoppers on AR/VR

While more and more consumers are looking to tech to make their shopping simpler, many aren't convinced that merchants and brands can deliver for them. That isn't stopping brands and marketers from investing and trying out AR/VR options for consumers, though. Those are two key findings from research reports out this month. >>

Monday, June 17, 2019

Study indicates mobile not brand-safe

The mobile space could be a dangerous place for brands. That is a key takeaway from new DoubleVerify data. Researchers found that brand safety incidents can be as much as three times higher in apps than is other digital spaces. And, with more ad budgets pushing in to mobile, it could make mobile a dangerous place for brands and marketers. >>

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