BizReport : Research

Research

Tuesday, August 01, 2017

Report: Buying by voice to increase

Ecommerce continues to be a hot spot for merchants, but look for mobile and voice to begin making inroads into 'traditional' online shopping. That's the word from a new Walker Sands Report. >>

Tuesday, August 01, 2017

Ad viewability in UK at highest level in a year

The latest quarterly benchmark report fro Meetrics reveals that online ad viewability levels in the UK have risen to the highest seen in over a year, although the country still lags other European countries. >>

Monday, July 31, 2017

What mobile payments expansion means for merchants

AndroidPay has launched in Canada, and with the expansion many merchants are wondering just what these expanded mobile payments options mean for them. Here is what one expert has to say. >>

Monday, July 31, 2017

Tech has turned UK into Instant Gratification Nation

Our almost total reliance on technology, and expectations of quick responses at the touch of a button, has led to many believing their are far less patient today than five years ago. New research puts some figures to the phenomenon. >>

Friday, July 28, 2017

Cyber security tops list of concerns among Asia-Pacific Internet users

The findings of the Internet Society's annual survey on Internet Policy Issues in Asia-Pacific, reveal the need for both the private and public sectors to build robust, secure networks and systems and equip users with the knowledge and skills to safely use online services. >>

Friday, July 28, 2017

Purpose-driven brand ads up fourfold in five years

Purpose-driven ads have grown in number over the past five years, according to video ad tech firm Pixability, and they generate more views and engagement than other ad types. >>

Friday, July 28, 2017

Few UK organizations can adjust marcomms in real-time

Most organizations in the UK agree that real-time customer engagement can deliver a significant increase in revenue. However, according to a new study from SAS, few of those organizations collect less than a third of relevant data on their customers and are slow to react. >>

Thursday, July 27, 2017

Consumers prefer free to fast delivery

A new report reveals a huge gap between what retailers and consumers perceive as the most persuasive shipping offerings. >>

Thursday, July 27, 2017

Why email marketers need machine learning

A lot has been said about the potential for machine learning - AI - for display, social, even native ad campaigns. But, according to one expert, the potential benefits for email marketers may be bigger. >>

Thursday, July 27, 2017

Top tips for merchants to cut waste

Cutting wasteful spending is high on many merchants priority list, but knowing where to start continues to be an issue. Do they make cuts in physical stores? What about digital? We asked a digital expert how merchants can make cuts while remaining effective. >>

Wednesday, July 26, 2017

New global brand health rankings place Google and YouTube on top

Dodgy content, a huge antitrust fine, and even an inquiry into tax avoidance hasn't stopped Google from achieving the lead in the first ever brand health rankings from YouGov. >>

Wednesday, July 26, 2017

Airlines and broadband/pay-TV failing in customer service

Broadband and pay-TV firms, along with airlines, saw the biggest increases in consumers touting them as the worst sectors for service, according to service design agency Engine's latest annual study. >>

Wednesday, July 26, 2017

Expert: Amazon/Whole Foods deal doesn't have to kill SMBs

Amazon's acquisition of Whole Foods sent a bit of a shockwave through local businesses, reinvigorating their fears that the online giant would soon swoop into their towns and take their businesses. While some merchants may falter, one expert believes the Amazon move won't kill local businesses - unless they allow it. >>

Wednesday, July 26, 2017

Top 3 tips to better use AI for a better customer experience

The customer experience has never been more important to brands, but there has also never been more in-tune artificial intelligence tools to help create good experiences. Here are three tips to a better use of AI in the CX space. >>

Tuesday, July 25, 2017

Ad Roundup: Data, mobile releases

In today's advertising roundup, new tools and a new partnership that should put brands in better touch with data, as well as a new tool to help combat mobile fraud. >>