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BizReport : Internet

Internet

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Friday, February 24, 2017

Report: Over half of Millennials have or will use Bots

When it comes to using chatbots for customer service or to find out information about products or services, Millennials are leading the way. According to new data out from Retale more than half of Millennials (60%) have already used chatbots, and of those who haven't, 53% say they are interested in chat bot use. >>

Thursday, February 23, 2017

Survey: Hispanic SMBs show strong optimism

Small businesses across the US have polled with strong optimism over the past year, but new data out from Bank of America indicates that Hispanic small business owners are more optimistic than those from other demographics. They do, however have their concerns about the future. >>

Thursday, February 16, 2017

Slang in marketing comms is totes not acceptable

Using slang in marketing communications does not wash well with most British consumers, according to a survey by digital marketing agnecy I-COM. >>

Wednesday, February 15, 2017

Study: Execs looking for flexibility in software

When it comes to software for their business, more executives are looking for more flexible options. That's the word from new TrackVia data, in which researchers found better integration options are the top priority in the search (32%). >>

Monday, February 13, 2017

Expert: How to engage chatbots without losing the human touch

While chatbots are getting more play where on-site search and customer service are concerned, one of the key drawbacks is that chatbots leave out the comfort of the human element. One expert offers advice on how to employ bots while keeping the human touch. >>

Thursday, February 09, 2017

Top 4 tips to act on CX best practices

New data out from West Interactive Services indicates retailers are doing a good job at creating a seamless customer experience. But there is always room for improvement. Here are four tips to put CX best practices in action. >>

Friday, February 03, 2017

SMB website creation focuses too much on design, not enough on conversion

New research from Digimax reveals that small businesses tend to focus more on how their website looks instead of how it will generate leads and convert. >>

Wednesday, February 01, 2017

Survey: SMBs optimistic about 2017 opportunities

While we are only a couple of weeks into the official Presidency of Donald Trump here in the US, many small businesses are optimistic about their future. That's a key takeaway from new Rocket Lawyer data; researchers polled just over 500 SMBs and found 63% of small business owners say their business is growing. >>

Wednesday, February 01, 2017

Expert: How to keep SMBs safe from data threats

This week marks Data Privacy Day, and data privacy has never been more important. Several studies have found that more employees are using personal devices - smartphones and tablets as well as laptops - for work. One expert offers three tips that will help small businesses protect themselves from data threats. >>

Tuesday, January 31, 2017

94% of all websites experienced a bot attack in 2016

Bots continue to account for more online traffic than humans but, according to new figures released by Imperva Incapsula, the positive news is that, despite a slight rise in bot activity, that increase is attributed to good bots. >>

Thursday, January 26, 2017

Ad Roundup: Launches to offer increased data

In today's advertising roundup, two product launches, and a partnership which are all geared at giving brands and marketers better data about their customers. >>

Thursday, January 26, 2017

Massive Twitter botnet uncovered

Two cybersecurity experts have stumbled across a Twitter botnet consisting of more than hundreds of thousands of automated accounts. Created within just a few days in 2013, the massive botnet has been silent for four years. >>

Wednesday, January 25, 2017

95% of Internet users in China access via mobile

The number of people in China with access to the Internet rose to 731 million in 2016, as ecommerce drives consumer demand. >>

Monday, January 23, 2017

Expert IDs trends to watch in IT

IT is a constantly changing space, but there is one trend this year that could be a game changer for many organizations. That is the addition of AI Ops - or algorithmic IT operations. Here's what you need to know. >>

Friday, January 20, 2017

Expert: What marketers need to know about RegTech

Using data is nothing to new for savvy brands, but RegTech - or Regulatory Technology - can help brands better understand and utilize data. One expert explains. >>

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