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BizReport : Ecommerce

Ecommerce

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Monday, March 17, 2014

Online video fosters consumer trust

Consumers love video and believe that companies that produce videos are more trustworthy and engaged with their customers, according to new data released by online video firm Animoto. >>

Monday, March 17, 2014

Bad consumer care puts businesses in the dog house for a year

How long would you hold a grudge against a company from which you'd received bad service or had your trust in them tested? According to new research from customer experience management company Thunderbird for some consumers that disappointment can last a lifetime. >>

Friday, March 14, 2014

UK leads Europe in shopping via smartphone

Businesses in the UK that don't have mobile-optimized websites should take note of new research commissioned by Google that found Brits lead the way in Europe in shopping via their smartphones. >>

Friday, March 14, 2014

Forecast: Local Media to push $53b by 2017

Franchises are nothing new, but the channels local franchises have to connect with their national partners - and local consumers - have changed. Mobile and online avenues make it simpler for many to connect. In fact 2 in 5 channels franchisees are for local ads/promotions are digital, finds new data out from BIA/Kelsey Group. >>

Friday, March 14, 2014

Studies: Mobiles want local data, authentication needs help

More and more consumers are looking to mobile for their next purchase - and that includes mobile users who are shopping locally. >>

Thursday, March 13, 2014

How Dwolla is helping SMBs control retailer fees

Bitcoin offers low or no fees and it's really trendy--all of which are attractive to small businesses. Implementing and marketing a new payment solution--particularly one that is unregulated, not ubiquitous and prone to scrutiny--requires development and operational resources that many small businesses cannot expend. >>

Wednesday, March 12, 2014

AdRoundup: Video, mobile and social offerings increase connectivity

This week marks a slew of new offerings that are geared for both active and developing ad campaigns as well as the customer service side of the online business space. >>

Wednesday, March 12, 2014

UK: February floods lead to rise in ecommerce sales

The wet weather in Britain was the reason behind the flood of online sales in the country during February, according to the latest ecommerce sales figures released by the British Retail Consortium. >>

Wednesday, March 12, 2014

Top 3 tips to create lasting brand buzz

In a world where the buzz around an event lasts only one news cycle, how can a brand really connect with viewers to increase engagement and create an on-going conversation? The experts at SLD have put together a new infographic aimed at helping brands connect and improve their buzz. >>

Wednesday, March 12, 2014

Expert warns bitcoin has drawbacks for SMBs

There have been many headlines about bitcoin millionaires and bitcoin-based businesses over the past year. For every positive headline there have been almost as many negative headlines about bitcoin. Our expert weighs in on how bitcoin may help - or hinder - small businesses. >>

Monday, March 10, 2014

Report reveals men's emerging role in household supermarket shopping chore

More men are to be found in the aisles of supermarkets, according to new research from Defy Media, as they increasingly take charge of the household shopping with little guidance from their spouses. >>

Monday, March 10, 2014

How data will impact businesses in 2014

Data collection and analysis has matured over the past two years. Businesses are now using data to enhance not only traditional ad spending but native and programmatic spending as well. Even more, brands are using cloud-based data collection and analysis tools, giving them more control over what is collected and how that data is used. How will data impact 2014? >>

Monday, March 10, 2014

Report: Social pushing coupon search, use

When it comes to buying new products, even those shoppers are familiar with, the deal is the thing. And shoppers are looking for deals in all the online corners - including social media. That, according to the Valassis Shopper Marketing Report. >>

Friday, March 07, 2014

What's a CDO and why does your brand need one?

A new title has cropped up in many online companies over the past five years. It's that of Chief Data Officer (CDO) and while many brands have them, many others aren't quite sure what a CDO is or how that office can be beneficial to their strategies as a whole. >>

Friday, March 07, 2014

Americans abandon purchases in-store after 8 minutes waiting in line

Forming an orderly queue at the checkout isn't something today's consumers want to do. New research from Omnico Group reveals that eight minutes is as long as Americans will tolerate standing in line, after which they will simply abandon the store. They are, however, slightly more patient than their British counterparts. >>

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