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BizReport : Ecommerce

Ecommerce

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Thursday, November 24, 2016

Lack of guest checkout and slow load times costing top UK retailers billions

Nearly all of the top 50 retailers in the UK have mobile-friendly websites but, according to new research from online retailing specialists Summit, slow load times and a lack of guest checkouts are costing them billions. >>

Thursday, November 24, 2016

Mobile trends to watch in 2017

More smartphones, more ways to pay for goods and services, more mobile. Merchants must gear up for mobile in the new year, according to two experts. Here's why: >>

Wednesday, November 23, 2016

Black Friday more relevant to younger consumers

The excitement and allure of Black Friday and Cyber Monday sales decreases with age, according to global research from deals and discount platform CupoNation. >>

Wednesday, November 23, 2016

Among Millennials, convenience trumps security

Despite harboring security concerns around the sharing of personal data with retailers via mobile, apps, and the Internet, the convenience of such technologies outweighs the risks, according to a new study from LexisNexis Risk Solutions. >>

Wednesday, November 23, 2016

Expert: Trends that could make your New Year brighter

Looking ahead to 2017, most experts are optimistic about business prospects. There are four trends, however, that could make 2017 even brighter for some. Our expert explains. >>

Wednesday, November 23, 2016

Expert: How shoppers can book the best holiday deals

Over the next week, both online and in-store purchases will see significant increases as people begin taking larger whacks at present lists, and stock up on personal favorites. One expert weighs in on how shoppers can find the best holiday deals; following these shopper rules could help merchants score big, too. >>

Tuesday, November 22, 2016

Reports indicate 2016 could be fraudulent holiday

Retailers need to be prepped for fraudulent activity, both online and offline. That, according to two new reports, which suggests that with delays in EMV adoption and new fraud schemes, the 2016 holidays could be fraud-filled for many merchants. >>

Tuesday, November 22, 2016

More consumers plan to shop on Cyber Monday than Black Friday

A consumer shopping study from Perk reveals that more people plan to shop on Cyber Monday than on Black Friday. >>

Tuesday, November 22, 2016

Experts put emphasis on social, online for holiday success

The key to success for many retailers this holiday season will be in the digital space. That, according to three experts who believe social, e-, and m-commerce will be more important to shoppers than ever this year. >>

Monday, November 21, 2016

Multiple returns options a necessity for online retailers

What makes people more likely to shop online? According to a new survey it is having multiple returns options. >>

Monday, November 21, 2016

Survey reveals extent of impulse purchasing

Impulse shopping by people in the UK generates an estimated £21.7 billion (US$26.7 billion) each year, according to new research from Display Mode. >>

Monday, November 21, 2016

Polls ID shopping trends heading into Thanksgiving weekend

Three recent shopper polls identify trends that could help merchants connect through the Thanksgiving Weekend. >>

Monday, November 21, 2016

Black Friday returns will test online retailers' supply chains

A fifth of purchases made during the Black Friday shopping period will be returned, according to research by retail data intelligence firm, Clear Returns. >>

Monday, November 21, 2016

Top 3 tips to improve in-store personalization

While mobile and online shopping are expected to see the biggest spending increases this holiday, in-store remains key for retailers. Here are three tips to help improve in-store personalization. >>

Friday, November 18, 2016

Expert: Chatbots may become key to customer service

With more consumers moving into the social space, it makes sense for businesses to be there, too. Twitter recently announced a customer service bot would be introduced through their platform, and that move could be an indicator of where customer service is going. >>

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