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BizReport : Ecommerce

Ecommerce

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Wednesday, May 03, 2017

Reports: Ecommerce key for Mother's Day shoppers

This Mother's Day, look for about one-third to sales to come via digital channels. That's the word from the National Retail Federation, which is forecasting that overall sales for Mother's Day will surpass the $20 billion threshold. >>

Wednesday, May 03, 2017

Peak periods remain a struggle for online retailers' tech infrastructure

Peak holiday periods such as Easter, Black Friday, Cyber Monday and post-Christmas sales represent billions in revenue to retailers in the UK. However, new research from cloud and managed hosting firm Cogeco Peer 1 found that four in ten UK retailers continue to experience downtime during such peaks. >>

Tuesday, May 02, 2017

Ecommerce Roundup: Mobile increasingly important for shoppers

In today's ecommerce roundup, two new reports that underline the keys for shopper engagement: mobile and convenience. >>

Tuesday, May 02, 2017

Study: Poor customer service pushes shoppers to switch brands

New data out from inContact underlines what many businesses already believe: poor customer influences shoppers to switch brands. Researchers found that 8 in 10 shoppers 'are willing to switch' brands because of poor customer service interactions. >>

Tuesday, May 02, 2017

Experts weigh in on Amazon Cash implications

Recently, Amazon announced a new program that would allow consumers to add cash to their Amazon accounts while at their favorite brick-and-mortar stores, similar to PayPal's My Cash program. What implications does this hold for online and offline merchants? >>

Tuesday, May 02, 2017

Don't forget sleepy mobile shoppers, warns research

Warning: Many of your mobile shoppers may well be drowsy, so make sure your checkout process takes this into consideration. At least, that's the take out I got from PCA Predict's recent research into UK mobile use. >>

Monday, May 01, 2017

Expert: Summer maintenance to prep for Black Friday

There are six months to go before the rush of holiday shopping hits, the time for retailers to prep is now. One expert outlines steps merchants should take each month of this summer to get ready for the winter rush. >>

Monday, May 01, 2017

Study: Jewelry, food baskets key for Mom's

The old stand-bys continue to be favorites for Mother's Day. That, according to new data from Criteo; researchers found that jewelry and food baskets continue to top the lists of gifts from dads and kids. >>

Monday, May 01, 2017

Consumers drawn to online retailers' brick-and-mortar stores by in-store tech

Today's shopper wants technology to play a role in-store, as indicted by new research from cell phone charging station firm, ChargeItSpot. >>

Friday, April 28, 2017

Ad Roundup: Tools to connect shoppers

In today's advertising roundup, three new releases that are geared toward helping merchants better connect with shoppers in the digital and mobile spaces. >>

Friday, April 28, 2017

Top 3 tips for B2B brands to harness purchasing power

Harnessing the purchasing power of any consumer is hard, but it can be especially hard in the B2B space, where businesses must navigate not only needs but the best way to engage not just one buyer, but many buyers in different geographical regions. Here are three tips to help. >>

Thursday, April 27, 2017

Study: Marketers overwhelmed with data

While most marketers agree that collecting data is in their job description, the job of analyzing that data, is not. That's the word from a new BlueVenn report, which found that 64% of US and UK marketers agree that their job is to collect data - but not analyze it. >>

Wednesday, April 26, 2017

In ecommerce, personalization missing the mark

When it comes to personalized experiences in the ecommerce space, retailers have a lot to improve upon. That's the word from new Reflektion data, which found that nearly half (4 in 10) merchants recommend products to shoppers based on their past browsing behaviors. >>

Wednesday, April 26, 2017

Product imagery on retailers' mobile sites lags desktop versions

Mobile is already a key retail channel, yet many top retailers are failing to offer consumers the imagery they need to make purchasing decisions, according to new research from imaging and workflow specialist, SpinMe. >>

Wednesday, April 26, 2017

Expert: Why B2Bers need social

The Lynkos business network connects more than 2 million businesses around the globe, helping those brands to find not only customers and clients, but partners for the digital space. And, as a Lynkos exec explains, this kind of social networking is key for brands' success in the 21st century. >>

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