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BizReport : Ecommerce

Ecommerce

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Wednesday, April 02, 2014

Effective customer acquisition relies on trust, transparency

Companies that respect their customer's privacy and foster trust and transparency will be the most successful, according to new research from the Direct Marketing Association and customer acquisition services provider McDowall. >>

Tuesday, April 01, 2014

Snackers present restaurants with mobile opportunity

Today's on-the-go consumer is snacking more today than they were two years ago, according to a new study from Technomic. Just as their lives have become more mobile, consumers want their snacks to be, too, representing a potential new revenue stream for restaurants and food retailers. >>

Tuesday, April 01, 2014

How to thrive using daily deals

The big headlines may be gone, but daily deals sites are still engaging hundreds of shoppers looking for local businesses, goods and services. And, according to one expert, daily deal sites are helping some businesses not only survive but thrive. >>

Monday, March 31, 2014

Study: Etail sites slow, not responsive

Ecommerce isn't new, but when it comes to giving shoppers a good experience many of the top retailers are still lagging. According to new data out from The Search Agency many of the Top 100 Web Retailers continue to have sites that aren't built on responsive design principles and that load slowly. >>

Sunday, March 30, 2014

Ad Roundup: Playable Ads and SMB tools

In today's advertising roundup: there is a new ad format in town that is showing nice results for early users, plus, two big names are partnering for a new e-invoicing system. >>

Sunday, March 30, 2014

Survey: Mobile shoppers want live chat

It is accepted that mobile shoppers are extremely in-market - as in ready to buy tickets or a dress or visit a coffee shop at that moment. But new data out from Contact Solutions gives us new insight into what mobile shoppers want while they are shopping. Hint: it isn't just the item, it's the contact. >>

Friday, March 28, 2014

One-click process would encourage consumers to use mobile payments

The key to driving adoption of mobile payments is to make the process as quick and as simple as possible, confirms a study by mobile solutions firm Oxygen8. >>

Friday, March 28, 2014

How using the wrong scale causes customer dissatisfaction

Customer satisfaction is a growing concern for many retailers in the online space. While online and mobile shops are helping many bring in more revenue dollars, incorrect scalability practices are also harming some retailers. >>

Friday, March 28, 2014

Venda surveys UK consumers on 'anticipatory shipping'

In light of Amazon's patent filing for 'anticipatory shipping', ecommerce solutions Venda surveyed UK consumers to see what they thought of the idea. >>

Thursday, March 27, 2014

Top 3 SMB tips to succeed over tax season

April 15 is less than a month away. Is your small business ready? One expert weighs in on how small businesses can succeed over tax season. >>

Wednesday, March 26, 2014

Study: UK brands find Twitter ineffective

Brands may like it when customers call them with questions or problems related to their product purchases, but consumers don't like making that call. Data supports that more and more shoppers are turning to websites, email and even social networks for customer service contacts. Still, finds research, brands are struggling to create effective customer service options in the online space. >>

Wednesday, March 26, 2014

Study: Personalization pushes more purchases

New data out from MyBuys and the e-tailing group finds personalization is pushing more purchases, a good thing for retailers. Whats more these shoppers aren't just engaging from display ads but across channels and devices, giving retailers and other brands more opportunities to increase awareness and drive engagement. >>

Tuesday, March 25, 2014

Experience, information key to new releases

Three new releases to the ecommerce space underline the importance of customer experience as well as the information customers search for online. >>

Monday, March 24, 2014

Study: People shopping more - from work

Hey, bosses, think you know what employees are doing on those long lunches, coffee breaks...or even what that screen was he just shut down when you walked by? Chances are they aren't on Facebook or IMing with home. Chances are they are shopping. >>

Monday, March 24, 2014

Is your scalability strategy right?

For every business there is a scalability strategy that works. The problem is that many businesses are using more generic strategies that don't necessarily fit their objective. >>

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