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BizReport : Ecommerce

Ecommerce

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Tuesday, February 05, 2013

Constant Contact: SMBs don't update biz listings

A new survey out today from Constant Contact underlines a short-coming of many small businesses - that they aren't keeping online listings updated. Rather than updating website, phone and even address information, many use old listings or no listings at all. >>

Tuesday, February 05, 2013

Over 10% of 2012 sales via Bigcommerce completed on mobile

New data from online ecommerce and mcommerce platform Bicgommerce reveals that a growing number of consumers using its platform are completing sales on a mobile device. >>

Monday, February 04, 2013

Valentine's Day surveys reveals what lovers are getting, and what they want

In its latest Valentine's Day spending survey, the National Retail Federation found that consumers will spend slightly more this year than last while a survey from Money Talk News found that spending time with loved ones outshines physical gifts. >>

Thursday, January 31, 2013

93% of consumers consider real-time live help valuable to customer experience

A recent survey by LivePerson of almost 6,000 consumers across several countries has revealed that, while price and affordable delivery options play an important part in online purchase decisions, the online customer experience can make or break a sale. In an increasingly social online environment, real-time live help is becoming a valuable customer service tool. >>

Wednesday, January 30, 2013

57% of UK brands now have mobile-optimized websites

UK brands are moving in the right direction by optimizing websites for mobile. The Internet Advertising Bureau (UK) wants marketers to make mobile mandatory in 2013 as consumers increasingly browse the web on their mobile devices. >>

Monday, January 28, 2013

2013 - the year of the virtual fitting room?

Big fashion brands, including Adidas and Hugo Boss, are implementing virtual online fitting rooms in a bid to reduce return rates and improve customer satisfaction. >>

Thursday, January 24, 2013

SAVO Group app offers anytime access for sales pros

A new application out this week from SAVO Group should open the lines of communication for external sales based on Corporate Visions methodology. Through the application sales staff have anytime access to messages, marketing tools and refresher courses - even outside the office. >>

Thursday, January 24, 2013

SEOmoz takes on AudienceWise

Look for more from SEOmoz in the coming year. The company has announced they'll buy AudienceWise in a seven figure deal. SEOmoz is a search enginge optimization and social networking optimization software hub. The addition of AudienceWise to the company framework will give brands another way to engage audiences. >>

Wednesday, January 23, 2013

Email: Misspelling names breeds consumer resentment

Obtaining a consumer's personal details can be like getting blood out of a stone, according to a new survey from YouGov commissioned by customer intelligence and marketing firm Emailvision. Even the promise of better targeted offers fails to coax a name out of them. >>

Wednesday, January 23, 2013

E-crime a more costly retail crime than shoplifting

The cost of e-crime in the UK, including the value of stolen goods, damage incurred and crime prevention measures, has risen to such an extent that the British Retail Consortium says it is now a more costly retail crime than shoplifting. >>

Wednesday, January 23, 2013

Constant Contact platform pushes education as part of marketing

With all the changes to the online and mobile marketplaces, businesses need a crash course in marketing effectiveness. Enter a new solution from Constant Contact which pushes education as part of the marketing solution. >>

Tuesday, January 22, 2013

Manta: SMBs feeling more stress

Congress may have passed a measure to temporarily roll back the so-called Fiscal Cliff, but that measure isn't easing small business owners' minds. Instead, SMBs are very tentative about the future, finds new data out today from Manta. >>

Monday, January 21, 2013

Report: Data spending will surge in 2013

One 2012 trend that looks to become even bigger in 2013? Data spending. A new report out this week indicates many brands will be focused on data throughout the year - better data analysis and better data collection will be among the areas getting the most attention. >>

Friday, January 18, 2013

YuMe, SponsorPay, SiteScout moves to ease marketers burdens

What do an online acquisition, news of record growth and a new getting started guide have in common? The three moves should help brands get an early handle on 2013 - which could help bottom lines as we move toward 2014. >>

Wednesday, January 16, 2013

AppDirect, Small Business Web partner

A new partnership in the small business space should give SMBs more access to cloud offerings. The partnership puts AppDirect and Small Business Web into an agreement to power a directory that will connect small businesses to cloud-based software. >>

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