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BizReport : Ecommerce

Ecommerce

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Wednesday, August 07, 2013

Ill-informed store staff lie to customers, or hide in store room

With mobile-wielding shoppers browsing physical stores, retail staff need to be clued up and on their toes. However, according to new research released by digital retail experience and tech firm Red Ant, many retail workers in the UK admit they lie to cover up for their lack of product knowledge. >>

Wednesday, August 07, 2013

How brands can use back-to-school to engage holiday shoppers

The back to school shopping season is in full swing, but there is more to this shopping windfall than paper and pencil sales. According to one expert, the back to school season is an early chance for online brands to more deeply engage a loyal customer base. >>

Tuesday, August 06, 2013

Bye buy, say mobile shoppers: report reveals high rate of mobile cart abandonment

Shopping cart abandonment isn't unique to online shopping, mobile shoppers are also prone to giving up on a purchase during the checkout process. A new study reveals the extent of cart abandonment among mobile shoppers. >>

Tuesday, August 06, 2013

Thomas Cook reports increase in online retail transactions

A recent statement from travel agency Thomas Cook reveals that over a third of its retail transactions now take place online, and the company aims to make that percentage even higher. >>

Monday, August 05, 2013

Report: Sales important for kids, moms

Retailers: highlighting sales may be a big benefit this back to school season. That according to new data out from Wanderful Media. In a survey of back to school families, researchers found that kids (51%) are now helping to look for back to school sales. >>

Monday, August 05, 2013

Web page load times rising among top U.S. retailers

Consumers and retailers alike feel the need for online speed, but a new report reveals that, despite broadband speeds increasing across the US, the average load time of websites has risen by almost one second since this time last year. >>

Friday, August 02, 2013

Forecast: 2013 Holiday spend to push $640 billion

Most US families are just starting to shop for back to school, and while the back to school spend is expected to be relatively flat, new data out from Baynote predicts the 2013 holiday spend will increase by at least 11%. >>

Thursday, August 01, 2013

Global ecommerce sales top U.S.$1 trillion

An increasing number of shoppers in Europe are turning to the Internet, according to a new report from Hamburg-based research firm yStats.com, with global annual sales nearing $1.3 trillion. >>

Thursday, August 01, 2013

Report: CPG brands up coupon distribution

Consumer Package Goods (CPG) brands have upped the ante - in more ways than one - in the coupon space. First, they've upped the number of coupons distributed in the US, and second, many have decreased the redemption time period. >>

Thursday, August 01, 2013

Forecast: BTS spend to decrease from 2012 spending

Some on-the-ball parents may already be spending back to school cash, but new data out from the National Retail Federation warns that even with some early spending, the cap for the 2013 back to school spend will be under the 2012 numbers. Overall, back to shoppers are expected to push nearly $72 billion into the US economy. >>

Wednesday, July 31, 2013

Janrain: Up the relevance or lose customers

For the past few years experts have implored online brands to increase the relevance of their campaigns. New data out from Janrain repeats that phrase - but with a warning: brands who don't up the relevance factor are now at risk of losing customers. >>

Tuesday, July 30, 2013

Corporate Visions: Price putting the pressure on sales

According to new data just out from Corporate Visions, most salespeople (81%) say CRM systems aren't helping them close the deal. Why? Because of price points. >>

Monday, July 29, 2013

Early back to school sales activity heading in One Direction

New data released by Google reveals 2013 is experiencing the earliest back to school shopping season ever with boy-band One Direction supplies an extremely popular option and mobile playing a key role in the search and purchase process. >>

Friday, July 26, 2013

Online shopping habits evolving

Price remains a key pressure point for online - and mobile - shoppers, but new data out from Harris Interactive shows how consumers have evolved in the online retail space. The big takeaways: they're more impatient with slow load times and they're more apt to buy after first showrooming. >>

Friday, July 26, 2013

UK: Click and Collect purchases to hit $6.1 billion by 2018

Retail analysts Verdict Retail have released a report showing that 'click and collect' purchases will be worth over $6.1 billion in the UK by 2018 as consumers look for ever more convenient ways of shopping. >>

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