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BizReport : Ecommerce

Ecommerce

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Friday, January 16, 2009

Report: It's time to focus on satisfaction

Consumers aren't buying but marketers are still selling. What is the best way to reach consumers during a down economy? A new report says it is time that marketers begin focusing more on customer satisfaction. >>

Friday, January 16, 2009

Krillion, Topix partner for in-stock notifications

The latest craze with online shoppers is researching online and buying in-store; going along with that notion is the fact that consumers want to know what merchants have in-stock, whether they are buying online or offline, at the moment they are researching. A new partnership between Krillion and news hub Topix could give etailers a boost when it comes to in-stock information. >>

Wednesday, January 14, 2009

Is your 'Thank You' page a dead end?

You've made the sale, the customer has reached the end of the checkout funnel and they're heading for the door. I hope you remember to say 'Thank You' and provide more options than just a quick exit. >>

Monday, January 12, 2009

Ecommerce challenge: make online shopping an experience

As many etailers found over the Christmas holidays, consumers shopped more online but spent less money. As the economy around the globe continues to be tight, many etailers wonder what they can do to keep consumers returning. >>

Monday, January 12, 2009

One-third online shoppers abandon slow, unreliable websites

Added-value promotions, free shipping and great discounts may well have brought consumers to your website over the 2008 holiday season, but if you can't provide them with 100% uptime, reliability and speed those consumers are likely to abandon their visit. What can you do to re-engage consumers who have fled your website in frustration? >>

Monday, January 12, 2009

Report: Nearly 40% of online holiday shoppers hit glitches

Now is not the time for shoppers to have trouble checking out, getting product information or offering their opinion; with the down economy, these glitches will only encourage online shoppers to find another hub. Still, just over one-third of online holiday shoppers in the US had some sort of problem shopping online in 2008. >>

Friday, January 09, 2009

Brits spend millions online on Christmas Day

While many of us were languishing in front of the television, digesting the excesses of a Christmas dinner, many in Britain were logged on and doing some Christmas Day shopping, reports IMRG. >>

Wednesday, January 07, 2009

Live chat boosts sales and customer service

Online stores are increasingly giving a human touch to their customer service, with the implementation of live chat functions that are initiated by agents based on a customer's location on a website, or their browsing behavior. >>

Wednesday, January 07, 2009

Where 2 Get It, Easy2 partner for product demo and information

Consumers are turning to the Internet to research product specifications more and more; a new partnership could help manufacturers turn more of these researchers into purchasers from the moment they log on to a website. Where 2 Get It has partnered with Easy2 Technologies to give consumers online product demonstrations and give them purchasing information at the same time. >>

Tuesday, January 06, 2009

British online bankers want to save cash, not the environment

Organizations can save money by steering their consumers away from paper-based transactions and notifications, and consumers know this, which is why they want cash to make the switch, according to a poll for electronic bill presentment and payment firm OneVu. >>

Monday, January 05, 2009

comScore: Overall holiday sales down, first time since 2001

comScore has tallied up the figures for the 2008 holiday season and, while most had no expectations of any real growth in the e-commerce sector, few expected a drop in sales. But it wasn't bad news across the board. >>

Monday, January 05, 2009

2008 Holiday sales "best ever", boasts Amazon

While many online retailers may not have had such a Merry Christmas, Amazon is boasting that theirs was the best ever. To prove their point the online behemoth has released some fun facts about what it sold, and how much. >>

Monday, January 05, 2009

What you can learn from hot holiday keywords

The holidays are past, but consumers are still hitting their favorite shopping hotspots - which means etailers can still turn a profit despite the down economy in the US. How? By taking a few notes from the holiday 'keyword' season. >>

Tuesday, December 23, 2008

Parachute jumping topless women - the best commercial ever made?

Does sex sell or distract from your campaign message? Controversy is spinning over a brave online video campaign featuring dozens of topless sexy chicks parachute jumping to form a sky message "Siemens washing machine only 4999" or about $900. >>

Tuesday, December 23, 2008

ForeSee Results: Which UK ecommerce hubs are tops with consumers

How does your ecommerce hub rate with other hubs? A new report from ForeSee Results sheds light on which UK ecommerce websites are tops with consumers and which hubs are falling short. >>

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