Thursday, September 03, 2020

Reports: No Prime Day in sight, what should merchants do?

For the past few years, Amazon's Prime Day in the late summer has been a harbinger of what merchants can expect for the overall holiday season. This year, though, there has been no Prime Day and no information about when - if at all - Prime Day might happen. And that has had an impact on the overall success of many merchants' summer sales plans. >>

Monday, August 31, 2020

Marketers: How to connect in an increasingly busy digital space

As more consumers have gone online many merchants and marketers have found there are issues with friction in the customer journey. Many have also found that consumers' needs have changed quickly, especially during the COVID-19 pandemic. To find out how marketers can better connect, we had a conversation with a digital leader about the changes to the digital space. >>

Tuesday, August 25, 2020

Expert: How Covid-19 has changed brick-and-mortar shopping

Though many brick and mortar stores opened their doors by July, the traffic into stores hasn't returned to pre-shutdown levels in many parts of the United States. That has many merchants wondering what the future is for physical retail and how to make the most of the digital space to engage with shoppers. >>

Tuesday, August 18, 2020

Top tips to improve remote sales

While some businesses are returning to a 'business as usual' approach, many are keeping their employees working from home or doing a hybrid version of home and office work. For B2B sales teams, especially, this can be challenging. Here are three tips that will help B2Bers succeed through the 2020 pandemic. >>

Monday, August 10, 2020

How retail is changing mid-pandemic

Three new reports shed light on how retail, both online and offline, is changing because of the COVID-19 pandemic, and may shed light on strategies that merchants, brands, and marketers can implement to better engage at this time. >>

Friday, July 31, 2020

How to ensure your business is ready for 2020 holiday season

The back-to-school (BTS) season may be a rougher one than usual for many merchants and brands as consumers deal with the continuing COVID-19 crisis. A less-than-steller BTS season could mean a lower-than-usual holiday season, too. Here's what brands need to know to make the last half of 2020 a success - despite the worldwide pandemic. >>

Tuesday, July 28, 2020

Study: Consumers like ecommerce, want faster delivery

While the COVID-19 crisis has had an indelible impact for restaurants and retailers around the globe, ecommerce has taken off. And, new data out from DS Smith indicates that even after the crisis has passed many consumers will continue buying online. >>

Monday, July 27, 2020

Expert: Why brands must focus their digital transformation

At the beginning of the year, the bulk of brands and marketers were focused on digitally transforming their business. For some that meant opening an online marketplace, for others it was updating the way they advertised online, and for some that meant a combination of many things. Then COVID happened and brands realized they needed to adapt even faster. Here's how many are doing. >>

Wednesday, July 22, 2020

Reports: How the pandemic is changing consumer behavior

It is no secret that the COVID-19 pandemic has changed the way not only consumers but businesses operate. From concerns about secure checkouts to an increase in digital traffic and checkouts, business isn't the same in July 2020 as it was in March 2020. One new report underlines what consumers want - and how businesses can use that information to connect. >>

Tuesday, July 21, 2020

Study: Consumers want sustainability from merchants

New data out from CGS indicates sustainability is weighing on the minds of many consumers, and it isn't only about in-store practices. According to the data a growing number of consumers are taking the overall sustainability of a brand and brands' policies toward the environment into account for purchases made across the board - from fashion to consumer electronics. >>

Friday, July 17, 2020

Study: Retail fraud skyrocketing

Retail shrink is at an all time high according to new data out from the NRF; according to their report retail 'shrink' is up by $11 billion (2018 to 2019) and now totals $61.7 billion, accounting for nearly 2% of legitimate sales. >>

Monday, July 13, 2020

Reports: What merchants can expect from 2020 holiday season

There are only six months until Christmas and that means only about 2 months remain for merchants and brands to be shopper-ready for the holiday season. And, according to one new study, what consumers are looking for this year is a safe way to shop in-store. >>

Friday, July 10, 2020

Study: Subscription brands booming, here's how to capitalize

Subscription boxes for food, clothing, makeup and more continue to be a booming part of the digital economy. But it isn't only physical subscriptions that are booming - more and more people are using streaming subscriptions for entertainment, especially during the first half of 2020. >>

Thursday, July 09, 2020

Expert: What Walmart+ launch means for ecommerce

This week, Walmart announced the launch of Walmart+ a new digital service that is set to compete with Amazon's Prime offering. Through the new subscription consumers can get same-day grocery delivery, fuel discounts and other perks for the annual fee of $98. >>

Monday, July 06, 2020

How COVID-19 has changed ecommerce

As restrictions begin to lessen around the world, more people are hitting grocery stores and shopping malls, but what does that mean for the increase in spending digitally during the lockdown months of the pandemic? We asked a digital expert what merchants can expect as consumers return to work. >>