RSS feed Get our RSS feed

News by Topic




BizReport : May 12, 2017 Archive

May 12, 2017 Archive

Loyalty Marketing | May 12, 2017

Customers want humans, not chatbots, to resolve customer service issues

Juniper Research predicts that the use of chatbots will save organizations more than $8billion a year by 2020, but at what risk to the customer experience? >>

Social Marketing | May 12, 2017

51% of U.S. SMBs have no Facebook Page

New research reveals that more than half of SMBs in the U.S. do not have a Facebook Page, and of those that do only half experienced positive ROI. >>

Internet | May 12, 2017

Top 3 IoT trends brands can grab onto now

Small and medium sized businesses are able to react to trends in the digital space much more nimbly than their larger counterparts. But, knowing when trends to grab can still be difficult. Here are three trends one expert says SMBs need to jump on now. >>

Advertising | May 12, 2017

Expert: What advertisers need to know about potential broadcasting mega-mergers

Just a month ago, Congress voted to repeal a law that kept businesses from selling customer data, not another repeal is in the wings - this one would get rid of the rule that prevented the mega-mergers of TV/broadcasting corporations. What does this mean for brands? >>



Ecommerce | May 12, 2017

Top tips to better use site search

Site search is grossly underutilized by eCommerce shoppers. For nearly two decades, it has lacked any real innovation or evolution, causing almost 50% of all eCommerce site searches to end in failure, according to one expert. Read on for tips on how to optimize on-site search. >>