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BizReport : February 9, 2017 Archive

February 9, 2017 Archive

Mobile Marketing | February 09, 2017

Report: Shoppers want more SMS options

SMS and chatbots may hold the keys for upgraded customer interactions. That's the takeaway from a new OpenMarket report which indicates that about half of US and UK consumers would like to see more SMS and/or chatbot options for engagement with their favorite financial services brands. >>

Advertising | February 09, 2017

Ad Roundup: Data partnerships, releases

In today's advertising roundup, partnerships and a new marketing tool release all have data at their core. >>

Ecommerce | February 09, 2017

Top 4 tips to act on CX best practices

New data out from West Interactive Services indicates retailers are doing a good job at creating a seamless customer experience. But there is always room for improvement. Here are four tips to put CX best practices in action. >>