Survey: Businesses looking for innovation
Among the more interesting findings from the report is that most marketers want to grow their business – and that they are looking for tech innovations to do this. About 40% are looking to cross-channel attribution to help them increase sales and improve engagement while 38% say they’ll test tools built for content.
Researchers also found:
• 68% would like improvements in email personalization
• 59% would like improvements in website personalization
• 70% say they use email engagement data to personalize, but half say this personalization is ‘weak’
• 31% say tech innovation is the most important characteristic in choosing a tech solution
“Brands are looking for partners who will help them become insights-driven businesses,” said Mike Iaccarino, CEO and Chairman of Infogroup, parent company of Yes Lifecycle Marketing. “As marketers want to implement more advanced, innovative tactics, the right technology and services partner will provide the cross-channel capabilities needed to be able to execute highly-personalized marketing communications.”
