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BizReport : November 21, 2016 Archive

November 21, 2016 Archive

Ecommerce | November 21, 2016

Multiple returns options a necessity for online retailers

What makes people more likely to shop online? According to a new survey it is having multiple returns options. >>

Ecommerce | November 21, 2016

Survey reveals extent of impulse purchasing

Impulse shopping by people in the UK generates an estimated £21.7 billion (US$26.7 billion) each year, according to new research from Display Mode. >>

Ecommerce | November 21, 2016

Polls ID shopping trends heading into Thanksgiving weekend

Three recent shopper polls identify trends that could help merchants connect through the Thanksgiving Weekend. >>

Advertising | November 21, 2016

Expert: How to set up your call center for the holiday rush

Black Friday and Cyber Monday are mere days away, but there is still time to ensure your business puts their best foot forward, especially with customer service and call centers. One expert explains how. >>

Ecommerce | November 21, 2016

Black Friday returns will test online retailers' supply chains

A fifth of purchases made during the Black Friday shopping period will be returned, according to research by retail data intelligence firm, Clear Returns. >>

Ecommerce | November 21, 2016

Top 3 tips to improve in-store personalization

While mobile and online shopping are expected to see the biggest spending increases this holiday, in-store remains key for retailers. Here are three tips to help improve in-store personalization. >>