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BizReport : Ecommerce : October 20, 2016


Cross-border sales increase for UK online retailers

Retailers in the UK shipped more online orders in September than they did a year ago, according to new figures from IMRG, and international deliveries were up, too.

by Helen Leggatt

According to the IMRG MetaPack Delivery Index for September, year-to-date growth in the number of online orders shipped by online retailers in the UK was 12.8% - already ahead of the full year forecast.

International deliveries also saw growth. In September, 2015, 23.8% of parcels sent by UK retailers were destined for delivery overseas. September this year saw that rise to 27.5%. IMRG attributes the growth to the fall in value of the Pound Sterling since Brexit. In the past year, the biggest proportion of overseas packages have been destined for the EU, however in the past two months the greatest proportion have been sent to non-EU destinations.

"Cross-border ecommerce is providing a positive impact on volume growth," says Kees de Vos, chief product officer at MetaPack. "Retailers trading overseas are able to reap the dividends of the fluctuating value of sterling, and this is likely to continue, contributing to the 12% growth that is forecast for 2016. As we enter the peak period, we know a rise in online volumes is already underway, so continued carrier delivery performance and retail operational efficiency is vital to ensuring customer satisfaction."

Tags: cross-border, ecommerce, international, retail, sales, UK










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