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BizReport : August 19, 2016 Archive

August 19, 2016 Archive

Email Marketing | August 19, 2016

Expert: How to better use social, email for customer service

As more consumers turn to social media or email to talk about their good - and bad - experiences with brands, more brands are turning to social and email as a tool to better serve their shoppers. But, are social and email really working as solid customer service tools? >>

Mobile Marketing | August 19, 2016

Expert: How in-app guides can help brand

In-app guides are becoming a new way for brands to engage, offering highly targeted content, in the mobile space. But, what is the best way for brands to begin using in-app guides? >>

Advertising | August 19, 2016

Study: Engagement happening in digital

When it comes to engaging with brands, more and more consumers are doing so in the digital space. That's one takeaway from new STARTEK data which found that most (80%) of consumers are now using digital devices - smartphones, tablets, and computers - to contact brands. >>

Trends & Ideas | August 19, 2016

Chinese travelers increasingly embrace credit for holiday costs

Long-held assumptions of China being a culture in which saving is king have been challenged by a new report from Worldpay that reveals Chinese travelers are increasingly using credit to pay for their trips. >>



Trends & Ideas | August 19, 2016

Millennials - the 'work martyrs' of the U.S. workplace

New research suggests that the 'entitled Millennial', the largest generation in the workforce, harbors attitudes to taking a vacation that will come to negatively affect the U.S.'s work culture. >>