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BizReport : Internet : June 22, 2016

Study: Americans lazy about updates

While most Americans agree they'd rather not deal with a slow computer, they are also regularly putting off updating their computers and other digital devices. That is the takeaway from a new Slimware Utilities report.

by Kristina Knight

According to the research about 10% said they'd rather spend a night in jail than deal with a chronically slow computer, but 58% require at least one prompt before they'll actually go through with a software update. For 10%, at least 10 update prompts have to be received before they'll update.

"While consumers understand the need for updating devices, our survey found that one out of every 10 computer owners hit 'ignore' or 'remind me later' at least 10 times before allowing their computer to update," aid Bob Bryant, CTO of Slimware Utilities. "There is a digital disconnect with consumers who expect their device to be running at top speed at all times, but don't take the time to do what's necessary for upkeep."

Other interesting findings from the Consumer Digital Device Upkeep, Sentiments and Habits Survey include:

• 87% of smartphone owners wait for a prompt to update software
• 89% wait for prompts to update computers
• 5% of computer owners, 7% of smartphone owners and 8% of tablet owners never update their devices

As to why they aren't updating, nearly half (47%) say the updates take too long and about one-third (27%) believe the updates will make their device experience worse.

Tags: computer trends, device trends, internet, mobile trends, Slimware Utilities

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