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BizReport : February 16, 2016 Archive

February 16, 2016 Archive

Ecommerce | February 16, 2016

Survey: Consumers turning to competitors after bad CSE

Poor customer service may be more costly than many retailers believe. According to one new study nearly half (47%) of consumers turn to competitor stores within a day after a bad customer service experience. >>

Blogs & Content | February 16, 2016

Top 4 tips to implement AMP

With Google's AMP release, many businesses are asking if AMP is right for their business. One expert weighs in on how businesses can know if upgrading their sites to AMP is the right decision. >>

Mobile Marketing | February 16, 2016

Expert: How mobile is changing couponing

Time spent on mobile devices is increasing dramatically - in fact, 2015 was the first year in which media consumption on mobile eclipsed desktop. The consumer's ability to consume content on smartphones creates a new marketing channel for retailers that goes beyond the desktop. Here's how mobile is changing one aspect of retail: couponing. >>

Loyalty Marketing | February 16, 2016

'Enough is enough' say Brits drowning in junk mail

Brits would rather be stuck in a traffic jam, or stranded on a train station, than continue to be frustrated by the flood of irrelevant marketing messages and junk mail they are currently receiving. >>



Internet | February 16, 2016

Numerical hotel ratings do not tell the whole story

New research from the Center for Hospitality Research reveals that numerical ratings and text comments left by hotel guests do not always match up. >>