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BizReport : Trends & Ideas : September 07, 2015

70% of U.K. retail businesses have 'lost' important data

Unless retailers take more steps to protect their customers' data and understand where threats lie, the number of data breaches will only continue to rise. A new survey in the UK shows that 70% of retailers have previously 'lost' important data.

by Helen Leggatt

When Crown Records Management and Censuswide surveyed more than 400 I.T. decision makers (from companies with more than 200 employees) they found that a whopping 70% of businesses in the retail industry have lost important data.

And those losses or breaches were not one-offs. Fifteen percent of those retailers who had previously lost data had done so between four and six times, and 8% between 10 and 12 times. A quarter (22%) said their business had been hacked and almost half knew of someone whose computer had been hacked.

Human error has its part to play. Fifteen percent of IT decision makers in the retail sector said they had left sensitive documents somewhere and 17% said they had lost sensitive documents.

"Overall the figures are worrying but not surprising - although hacking is big news we estimate 80% of data breaches come from human error," says Ann Sellar, business development manager at Crown Records Management. "It is encouraging to see the lower numbers of those in the retail sector being careless with sensitive data. However, all businesses need to ensure they are doing everything they can to reduce this risk through staff training, robust procedures and working with approved, specialist suppliers to give them the best chance of protecting their data."

Image via Shutterstock

Tags: breach, data, hack, retail, U.K.

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