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BizReport : June 23, 2014 Archive

June 23, 2014 Archive

Ecommerce | June 23, 2014

Top 3 tips to improve SMS customer service

Most people think phone or email when customer service is brought up. But a growing number of consumers are also looking for customer service via social networks, and some brands are finding success with SMS customer service options. >>

Blogs & Content | June 23, 2014

Survey: Most would cancel cable to for online video options

A new survey from Adroit Digital sheds light on what video viewers want in their content - from ad content to how much content they're watching online. According to the report nearly half believe 15 second ads are optimal and nearly one-third are watching 15 hours or more online each week. >>

Advertising | June 23, 2014

Ad Roundup: SMB options

This week two new offerings will set up small businesses with better data and targeting. >>

Mobile Marketing | June 23, 2014

Apps: Beware consumers' short attention spans

Mobile apps now play a significant role in many mobile users' lives and are central to the burgeoning digital economy. However, users' attention spans are getting shorter and businesses that rely on their apps and website must ensure they provide a reliable and consistent mobile experience. >>



Blogs & Content | June 23, 2014

Report reveals 532% increase in mobile video viewing in two years

Almost a quarter of video viewing now takes place on a mobile device, according to a new report from online video technology firm Ooyala. >>