News by Topic
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Europe: Tablet banking forecast to overtake mobile banking by 2018
Mobile banking is set to grow fast in Europe over the next few years but, according to new figures released by Forrester, tablet banking will grow twice as fast, overtaking mobile by 2016.
Mobile banking in Europe is set to grow from 2013's 42 million users to 99 million in 2018, forecasts Forrester. Within the same time period, tablet banking will grow from last year's 19 million to a whopping 115 million.
"As customers start using their tablets and smartphones to do their banking, some will stop using their desktop and laptop PCs," says Forrester analyst Stephen Walker. "We expect the number of Western European online banking users on PCs and tablets to grow slowly in the next five years and reach 163 million by 2018, masking a big underlying shift from PCs to tablets to access banks' websites."
The key drivers of the move from mobile to tablet banking are the increased availability of banking apps and few security concerns among tablet users compared with mobile users. In particular, Forrester says that consumers are unlikely to ever trust mobile banking as much as desktop or tablet banking because use of the latter two devices is usually restricted to within the home and are rarely likely to be lost or stolen and fall into the wrong hands.
The proportion of European tablet owners who use their device for banking is set to almost double from 2013's 35% to 68% by 2018 with Sweden having the highest adoption (89%) and Italy the lowest (54%).
Image via Shutterstock
- Consumer satisfaction with mobile commerce falling
- YouTube wants agencies to learn from their top creators
- Search marketing taking back seat as proving ROI challenging
- Study: Video big influencer for some voters
- Ad Roundup: Partnerships underscore importance of connection
- Study: Digital driving calls to businesses
- Study: Email key for SMB trust
- Studies: Video views increasing
Featured White Papers
- The 5 Principles of Engagement Marketing
In this ebook, we define each of those five principles, and show you what an engagement marketing strategy truly looks...